Student Financial Services Counselor

FORDHAM University; New York, Northern (NY, KY); Hybrid; USD 55,000 - 60,000; Full time

Job summary

Fordham University seeks a Financial Services Representative and Counselor to advise students and families on financial aid and payment options, delivering high-quality customer service.

Reporting to Campus Director for Student Financial Services, the role requires some evening/weekend hours and travel to other campuses, with responsibilities including developing payment plans and guiding students through the aid process.

Qualifications

• Bachelor’s Degree required.
• 1-2 years student financial services or related experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Counsels students and families regarding financial aid and payment options.
• Develops and communicates payment plans and loan options.
• Monitors student progress through the payment process.
• Supports financial aid administration and relevant programs.
• Represents the office at university events and travels to other campuses.

Skills

Administrative skills

Presentation skills

Communication skills

Microsoft Word

Excel

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

Job description

Fordham University seeks a Financial Services Representative and Counselor to advise students and families on financial aid and payment options, delivering high-quality customer service.

Reporting to Campus Director for Student Financial Services, the role requires some evening/weekend hours and travel to other campuses, with responsibilities including developing payment plans and guiding students through the aid process.