Student Financial Service Advisor

Remington College; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Remington College seeks an on-site Financial Aid Assistant to help students apply for enrollment and explore financing options. You will answer questions, guide applicants through the aid process, and coordinate documentation to ensure timely submissions.

The role involves reviewing aid packages with students, assisting with final submissions for each term, and collaborating with admissions and financial aid teams to maintain smooth operations.

Qualifications

• Requires at least a high school diploma; associate degree preferred.
• Minimum of two years of federal student financial aid experience (Global Service experience a plus).
• Experience in customer service preferred.
• Proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience with Learning Management System (LMS) student software a plus.

Responsibilities

• Adheres to all Company policies and procedures and operates within state and federal statutes and accreditation standards.
• Assists student questions when applying for financial aid and provides information about financing options.
• Asks questions to determine types/amounts of financial aid students may be eligible for.
• Responds to requests for help with financial aid information and related questions.
• Assists students with preparation and completion of financial aid applications.
• Follows up to ensure timely completion of applications and required documentation.
• Reviews Estimated Award Letters with students.
• Assists with final submission or packaging students for financial aid each term.
• Performs other duties or special projects as assigned.
• Maintains professional relationships with all Company personnel.
• Conducts professional life in a way that fosters a positive impression of the Company.
• Performs the job on site when required; remote work is appropriate when onsite work is not required.

Skills

Customer service

Communication

Education

High school diploma

Associate degree preferred

Tools

MS Office

LMS software

Job description

Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.

Job Summary

Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.

Essential Duties and Responsibilities

• Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
• Assists student questions when applying for financial aid and provides them information about financing options to fund their education.
• Ask questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
• Responds to students’ requests for help with financial aid information and to their related questions.
• Assists students with the preparation and completion of financial aid applications when needed.
• Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
• Reviews Estimated Award Letters with students.
• Assist with final submission or packaging students for financial assistance each academic term.
• Performs other duties or special projects as assigned.
• Maintains professional and effective working relationships with all other Company personnel.
• Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Company.
• Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work

Job Requirements Education

• At least a high school diploma (associate degree Preferred)

Experience

• A minimum of two (2) years of federal student financial aid experience (Global Service experience a plus)
• Experience in customer service preferred.
• Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience with Learning Management System (LMS) student software a plus.