Student Financial Service Advisor

Remington College; Dallas (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Remington College seeks a Financial Aid Advisor to assist students applying for enrollment and to explain financing options for their education. You will guide students through federal aid processes, determine aid eligibility, and help assemble required documentation.

On-site work is typically required, with remote work permitted when on-site duties are not needed, subject to HR policy. Strong MS Office and LMS experience are valued, and prior federal aid experience is preferred.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum of two years of federal student financial aid experience.
• Experience in customer service is preferred.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Experience with Learning Management System (LMS) software a plus.

Responsibilities

• Adheres to company policies and accreditation standards.
• Assists students with financial aid applications and financing options.
• Asks questions to determine eligibility for financial aid.
• Responds to student inquiries about financial aid.
• Assists with preparation and completion of financial aid applications.
• Follows up to ensure timely completion of applications and documentation.
• Reviews estimated award letters with students.
• Assists with final submission or packaging for financial aid each term.
• Maintains professional relationships with Company personnel.
• Performs on-site work when required; remote work possible when on-site is not required.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Associate degree preferred

Tools

MS Office

LMS software

Job description

Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.

Essential Duties and Responsibilities:

• Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
• Assists student questions when applying for financial aid and provides them information about financing options to fund their education.
• Ask questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
• Responds to students’ requests for help with financial aid information and to their related questions.
• Assists students with the preparation and completion of financial aid applications when needed.
• Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
• Reviews Estimated Award Letters with students.
• Assist with final submission or packaging students for financial assistance each academic term.
• Performs other duties or special projects as assigned.
• Maintains professional and effective working relationships with all other Company personnel.
• Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Company.
• Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work

Job Requirements

Education:

• At least a high school diploma (associate degree Preferred)

Experience:

• A minimum of two (2) years of federal student financial aid experience (Global Service experience a plus)
• Experience in customer service preferred.
• Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience with Learning Management System (LMS) student software a plus.