Financial Aid Advisor-Remote

Lincoln Tech; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Lincoln Tech is seeking a Financial Aid Advisor to provide information and assistance to students, campus staff, faculty, and outside agencies on financial aid programs. Responsible for needs analysis, tentative awards, and document tracking to ensure compliant processing and timely resolutions.

The role requires strong communication, problem-solving abilities, and proficiency with Microsoft Office to support enrollment and financial aid operations across campus.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year financial aid experience in a college or university financial aid office; or an equivalent combination of education, training, and experience.
• Ability to deal with problems involving several concrete variables in standardized situations
• Functional knowledge of Microsoft Office systems

Responsibilities

• Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews.
• Deliver positive customer service-based presentation and responses to student financial aid inquiries.
• Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing.
• Collect information and determine a student's eligibility through an approved needs analysis.
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required.
• Answer student questions concerning their financial aid package professionally, accurately and in a positive manner

Skills

Financial aid experience

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Lincoln Tech is seeking a Financial Aid Advisor to provide information and assistance to students, campus administrative staff, faculty, and representatives of outside agencies on a variety of financial aid programs. Perform approved needs analysis and generate a tentative award program. Initiate document tracking and process paper flow as required. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policies, procedures and legal requirements.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year financial aid experience in a college or university financial aid office; or an equivalent combination of education, training, and experience
• Ability to deal with problems involving several concrete variables in standardized situations
• Functional knowledge of Microsoft Office systems

Responsibilities

• Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews
• Deliver positive customer service-based presentation and responses to student financial aid inquiries
• Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing
• Collect information and determine a student's eligibility through an approved needs analysis
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required
• Answer student questions concerning their financial aid package professionally, accurately and in a positive manner