Sr Financial Aid Advisor - Jacksonville

Concorde Career Colleges; Jacksonville (FL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision & Dental

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges in Jacksonville, FL is seeking an experienced Financial Aid Advisor to educate, advise, and support students with grant, loan, and scholarship applications, while interpreting Federal, State, and institutional requirements and maintaining strong customer service.

The role includes FAFSA assistance, loan counseling, NSLDS checks, Title IV administration, packaging accuracy, and coordination with admission teams.

Qualifications

• Associate degree preferred.
• 3 years Financial Aid Advisor Experience.
• Experience with FAFSA and federal student aid programs.
• Knowledge of Title IV programs and FAA skill sets.
• Familiar with VA policy and procedures.

Responsibilities

• Advise prospective students on funding sources and financial aid options.
• Assist students with FAFSA and loan applications and required forms.
• Check NSLDS for loan status.
• Conduct entrance interviews and testing and exit interviews and testing as required by regulations.
• Prepare re-entry and packaging documents and withdraw packets.
• Ensure compliance with Concorde policies and federal regulations.

Skills

Financial aid knowledge

FAA / Title IV administration

Customer service skills

Excel / Word

CampusVue

VA policy knowledge

Education

Associate degree preferred

Tools

CampusVue

Job description

Overview:

To educate, advise, and support students in the appropriate procedures to ensure the completion of all applicable grant, loan, and scholarship applications. Aid students in understanding and interpretation of applicable Federal, State, and Institutional requirements while maintaining a high level of customer service. All Concorde associates are required to display professionalism and uphold Concorde's Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Pay Range: $26.00 - $28.00

Location: Onsite - Jacksonville, FL

What We Offer:

• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities:

• Advise prospective students of all funding sources available to students attending Concorde Career College and provide each prospective student an introduction to financial aid during the student's tour
• Assist students with questions regarding the completion of the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note for the Federal Stafford, Federal Unsubsidized and Federal PLUS loans, Federal SEOG, and Federal Perkins applications utilizing all required Federal and Concorde Career College forms
• Check NSLDS for status of prospective student loans
• Conduct entrance interviews and testing and exit interviews and testing as required by Title IV regulation and Concorde Career College
• Complete re-entry and subsequent packaging accurately
• Prepares withdraw packets for the Home Office Refund team when students withdraw
• Know and comply with all applicable Concorde policies/procedures per the College policy and procedure manual
• Know and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
• Perform other duties related to student financial aid packaging efforts as assigned
• Other duties as assigned

Qualifications:

Education / Experience

• Associate degree preferred
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed.
• 3 years Financial Aid Advisor Experience
• 3 years Title IV administration and mastery of FAA skill sets
• Familiar with VA policy and procedures
• Must be computer literate with entry level knowledge of Excel and Word
• Knowledge and ability to run CampusVue operating system preferred
• Must be detail oriented and be a quick learner of complex processes

Standard Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders