Student Financial Aid Technician — Carroll Campus

State of Georgia; Carrollton (GA); On-site; USD 34,000 - 41,000; Full time

Job summary

State of Georgia seeks a Financial Aid Technician for Carroll Campus to support student financial aid services. The role involves greeting stakeholders, guiding form submissions, evaluating aid applications, and updating Banner records. Travel between campuses may be required.

Required are a High School diploma or GED with 1 year of related experience; preferred are an Associate degree, Banner experience, and strong communication skills. This is a full-time post with standard campus hours.

Qualifications

• High School diploma or GED and 1 year of work related experience.
• Knowledge of federal and state student financial aid programs and guidelines.
• Familiarity with Banner and Microsoft Office products.
• Strong written and verbal communication skills.
• Ability to work with diverse populations and multitask in a fast-paced environment.

Responsibilities

• Greet visitors and respond to inquiries with accurate financial aid information.
• Instruct students on completing forms, applications, and supporting documents.
• Evaluate financial aid applications for basic eligibility.
• Update Banner screens related to document intake and processing.
• Provide clerical support to financial aid staff as needed.
• Comply with applicable federal and state regulations.

Skills

Financial aid knowledge

Customer service

Detail oriented

Multitasking

Office software

Communication skills

Education

Associate degree

High School diploma or GED

Tools

Banner

Microsoft Office

Job description

State of Georgia seeks a Financial Aid Technician for Carroll Campus to support student financial aid services. The role involves greeting stakeholders, guiding form submissions, evaluating aid applications, and updating Banner records. Travel between campuses may be required.

Required are a High School diploma or GED with 1 year of related experience; preferred are an Associate degree, Banner experience, and strong communication skills. This is a full-time post with standard campus hours.