Assistant Director, Financial Aid Technology & Operations

Georgia State University

Atlanta (GA)

On-site

USD 67,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Health benefits
Dental benefits
Vision benefits
Tuition assistance
Retirement plan
Professional development

Job summary

Georgia State University in Atlanta seeks an Assistant Director of Technology to supervise daily financial aid system operations (Banner, CampusLogic) and drive system enhancements with IT partners. You will lead a Senior Financial Aid Counselor and a Business Systems Analyst, ensuring compliance and efficient processing.

The role emphasizes process improvement, data reporting, and collaboration with campus IT; strong leadership and knowledge of Banner are preferred, with a competitive on-site

Qualifications

  • Bachelor's degree and three years supervisory/management experience; or a combination of education and related experience.
  • Five years of management experience in financial aid or state aid office.
  • Experience with Banner or similar student information systems.
  • Experience with reporting tools or basic SQL.
  • Support data integrity and reporting needs related to financial aid processing.

Responsibilities

  • Support daily operations of financial aid systems, including Banner and CampusLogic, with IT collaboration.
  • Assist configuration and maintenance of financial aid processes, packaging rules and fund setup.
  • Identify opportunities to improve workflows and reduce manual processing.
  • Supervise and guide a Senior Financial Aid Counselor and a Business Systems Analyst.
  • Liaise between Student Financial Services and IT or external vendors.
  • Support data integrity and reporting for financial aid processing.

Skills

Leadership
Supervisory experience
Management experience

Education

Bachelor's degree

Job description

Georgia State University in Atlanta seeks an Assistant Director of Technology to supervise daily financial aid system operations (Banner, CampusLogic) and drive system enhancements with IT partners. You will lead a Senior Financial Aid Counselor and a Business Systems Analyst, ensuring compliance and efficient processing.

The role emphasizes process improvement, data reporting, and collaboration with campus IT; strong leadership and knowledge of Banner are preferred, with a competitive on-site

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