Student Financial Aid Navigator - Carroll Campus

State of Georgia; United States; In loco; USD 34.000 - 41.000; Tempo pieno

Descrizione del lavoro

West Georgia Technical College is seeking a Financial Aid Technician to support student financial aid services at the Carroll Campus. The role involves front-line service, document intake, and coordinating with families, while traveling between campuses as needed.

The incumbent will greet visitors, answer inquiries, guide students through forms, and verify documents to determine basic eligibility, with strong attention to detail and compliance with federal and state regulations.

Competenze

• High School diploma or GED and One (1) year of work related experience.

Mansioni

• Greet visitors, answer phones, respond to texts and emails, and provide financial aid information to students and the public.
• Instruct students in completing forms, documentation, and procedures for financial aid.
• Evaluate financial aid applications and documents for basic eligibility.
• Update Banner screens related to document intake and processing.
• Provide clerical support to financial aid staff as needed.
• Travel between campus locations as required.

Conoscenze

Financial aid knowledge

Customer service

Detail oriented

Multitasking

Office software

Formazione

High School diploma or GED

Associate Degree

Strumenti

Banner

Microsoft Office

Descrizione del lavoro

West Georgia Technical College is seeking a Financial Aid Technician to support student financial aid services at the Carroll Campus. The role involves front-line service, document intake, and coordinating with families, while traveling between campuses as needed.

The incumbent will greet visitors, answer inquiries, guide students through forms, and verify documents to determine basic eligibility, with strong attention to detail and compliance with federal and state regulations.