Student Financial Aid Specialist

Enterprise State Community College; Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Trenholm State Community College in Montgomery, Alabama, seeks a Financial Aid Clerk to support the administration of federal, state, and institutional financial aid programs. Under the Director of Financial Aid, you will assist students with eligibility, applications, and scholarship processes, maintain records, and award aid in accordance with policies.

Expect a high level of customer service and teamwork across the Financial Aid Office.

Qualifications

• Associate degree from a regionally accredited institution and at least five years of progressively responsible office or administrative experience.
• Working knowledge of Microsoft Office products, including Outlook, Word, and Excel

Responsibilities

• Provides excellent customer service as a first point of contact for prospective students, current students, and parents.
• Assists students with financial aid eligibility requirements, application procedures, available financial aid programs, scholarship opportunities, educational costs, and other financial aid-related matters.
• Maintains working knowledge of federal, state, and institutional financial aid policies and procedures.
• Assists with the administration of institutional and transfer scholarship programs, including application review, student notifications, awarding, and record maintenance.

Skills

Confidentiality

Effective communication

Multitasking

Policies & procedures

Travel between campuses

Professional collaboration

Education

Associate degree

Tools

Ellucian Banner System

Microsoft Office

Job description

Trenholm State Community College in Montgomery, Alabama, seeks a Financial Aid Clerk to support the administration of federal, state, and institutional financial aid programs. Under the Director of Financial Aid, you will assist students with eligibility, applications, and scholarship processes, maintain records, and award aid in accordance with policies.

Expect a high level of customer service and teamwork across the Financial Aid Office.