Student Financial Aid Programs Lead

American Career College; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

American Career College is seeking a Financial Aid Officer to guide students in planning financial aid selections for healthcare career goals. You will apply advanced financial aid expertise to verify eligibility and process aid under federal, state, and institutional rules, while supporting students through their educational journey.

Collaborating with the Financial Aid Director, you will help create action plans, train staff, and ensure timely processing of files.

Qualifications

• Advanced knowledge in financial aid or related disciplines.
• 5–7 years of relevant experience.
• Minimum 2 years as Financial Aid Officer at accredited college or university.
• Minimum 3 years as a customer service provider.
• At least 1 year using an enterprise-wide SIS in higher education.

Responsibilities

• Collaborate with Financial Aid Director to plan and schedule packaging of aid files.
• Assist in training new and continuing Financial Aid Officers.
• Represent the Financial Aid Office at meetings or events in the director's absence.
• Monitor daily student traffic and office appointment calendar.
• Communicate with the Financial Aid Director about events and issues.

Skills

Financial aid knowledge

Customer service experience

Training experience

Education

Associate's degree

Tools

Student information system (SIS)

Job description

American Career College is seeking a Financial Aid Officer to guide students in planning financial aid selections for healthcare career goals. You will apply advanced financial aid expertise to verify eligibility and process aid under federal, state, and institutional rules, while supporting students through their educational journey.

Collaborating with the Financial Aid Director, you will help create action plans, train staff, and ensure timely processing of files.