Assistant Campus Director, Financial Aid

American Career College; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

American Career College is seeking a Financial Aid Officer to guide students in planning financial aid selections for healthcare career goals. You will apply advanced financial aid expertise to verify eligibility and process aid under federal, state, and institutional rules, while supporting students through their educational journey.

Collaborating with the Financial Aid Director, you will help create action plans, train staff, and ensure timely processing of files.

Qualifications

• Advanced knowledge in financial aid or related disciplines.
• 5–7 years of relevant experience.
• Minimum 2 years as Financial Aid Officer at accredited college or university.
• Minimum 3 years as a customer service provider.
• At least 1 year using an enterprise-wide SIS in higher education.

Responsibilities

• Collaborate with Financial Aid Director to plan and schedule packaging of aid files.
• Assist in training new and continuing Financial Aid Officers.
• Represent the Financial Aid Office at meetings or events in the director's absence.
• Monitor daily student traffic and office appointment calendar.
• Communicate with the Financial Aid Director about events and issues.

Skills

Financial aid knowledge

Customer service experience

Training experience

Education

Associate's degree

Tools

Student information system (SIS)

Job description

Come care with us at American Career College where you will meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. In addition, you will put your technical financial aid skills to work ensuring proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. What better way to be a part of a student's educational journey!

You will make an impact by:

• Collaborating with the Financial Aid Director to create action plans and work schedules to ensure that packaging and repackaging of student financial aid files is timely and in compliance with institutional and departmental policies and procedures.
• Assisting campus Financial Aid Director with training of both new and continuing Financial Aid Officers and Sr. Financial Aid Officers.
• Representing the campus Financial Aid Office at meetings or events in the absence of the Financial Aid Director.
• Monitoring daily student traffic and appointment calendar for the office to ensure timely and efficient service to students.
• Communicating regularly and effectively with campus Financial Aid Director to ensure that key events, concerns, or issues are shared and appropriately addressed.

Your Experience Includes:

• Specializes in one or more related disciplines with advanced knowledge. Expert in the subject matter within the school/area. Experience in administering projects and programs required.
• Generally, 5-7 years of relevant experience required.
• A minimum of 2 years of experience as a Financial Aid Officer at an accredited College or University.
• A minimum of 3 years of experience as a customer service provider.
• At least 1 year of experience using an enterprise-wide student information system in a higher education setting.

Education:

Associates degree from an accredited college/university or equivalent experience (5 years minimum) required.

Licenses/Certifications: May not be in default on a federal student loan or owe repayment on a federal grant.

#LI-SR1 #HEJ

Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at American Career College.

For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.