Student Financial Aid Navigator I

Columbus State University; Columbus (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Albany State University is seeking a Financial Aid Counselor I to provide guidance to students and families through the financial aid application process, review applications, determine eligibility, and award packages in accordance with federal and institutional rules.

The role focuses on entry-level support in the financial aid office, requires strong data entry skills, knowledge of common aid programs, and the ability to communicate clearly with students and parents.

Qualifications

• 2 years' professional financial aid experience or relevant work in a higher educational environment
• Experience with online student information systems and personal computers
• Knowledge of Banner, COD, and NSLDS
• Demonstrate ability to provide presentations to small and large groups

Responsibilities

• Explain the financial aid process to students and parents
• Assess eligibility for grants, loans, and work-study
• Review financial aid applications and supporting documents
• Calculate and award financial aid packages based on need
• Maintain accurate financial aid records in the system
• Stay updated on federal and state financial aid regulations
• Respond to inquiries and conduct financial aid workshops
• Attend recruitment events and travel to conferences
• Perform duties as assigned by supervisor

Skills

Presentation skills

Communication

Interpersonal skills

Customer service

Education

Bachelor's degree (higher education / finance / business)

Tools

Banner

COD

NSLDS

Job description

Albany State University is seeking a Financial Aid Counselor I to provide guidance to students and families through the financial aid application process, review applications, determine eligibility, and award packages in accordance with federal and institutional rules.

The role focuses on entry-level support in the financial aid office, requires strong data entry skills, knowledge of common aid programs, and the ability to communicate clearly with students and parents.