Student Financial Aid Navigator (0.75 FTE)

Marshalltown Area Chamber of Commerce; Marshalltown (IA); On-site; USD 30,000 - 40,000; Part time

Job summary

The Marshalltown Area Chamber of Commerce is seeking a Financial Aid Assistant to support students with financial aid processes at Iowa Valley Community College District. This position involves assisting in FAFSA completion, managing financial literacy activities, and maintaining student financial aid records.

The ideal candidate will have strong customer service skills, knowledge of financial aid procedures, and proficiency in relevant software. A High School Diploma is required, with previous office support experience preferred.

Qualifications

• Ability to communicate effectively orally and in writing.
• Knowledge of IVCCD processes and procedures.
• Ability to work in a frequently interrupted environment.

Responsibilities

• Provide counseling for financial aid opportunities.
• Coordinate financial literacy activities.
• Maintain accurate student financial aid records.

Skills

Customer service skills

Phone etiquette

Critical thinking

Multi-tasking

Confidentiality

Education

High School Diploma or Equivalency HSED

Tools

Powerfaids

Jenzabar

Microsoft Office

Job description

The Marshalltown Area Chamber of Commerce is seeking a Financial Aid Assistant to support students with financial aid processes at Iowa Valley Community College District. This position involves assisting in FAFSA completion, managing financial literacy activities, and maintaining student financial aid records.

The ideal candidate will have strong customer service skills, knowledge of financial aid procedures, and proficiency in relevant software. A High School Diploma is required, with previous office support experience preferred.