Student Financial Aid Advisor – Higher Education

ECPI University; Roanoke (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Benefits program

Job summary

ECPI University's Roanoke campus at 5234 Airport Rd NW, Suite 200 seeks a Financial Assistance Advisor. The role provides financial aid support, advises students through the aid process, and manages daily processing with critical thinking and clear communication.

Requirements include a Bachelor's degree preferred and 2–3 years of related experience. Proficiency in Microsoft Office and CampusVue is expected; AI tools are a plus.

Qualifications

• Bachelor's degree preferred and 2-3 years of related experience.
• Proficiency in Microsoft Office and CampusVue required or preferred.
• Ability to use AI tools is preferred and advantageous.

Responsibilities

• Advises students on paying for education, aid eligibility, and programs.
• Analyzes financial data to determine eligibility and awards.
• Communicates with students, parents, and staff on aid processes.
• Maintains compliance with federal and institutional guidelines.

Skills

Microsoft Office

CampusVue

AI tools

Oral and written communication

Organizational skills

Analytical skills

Customer service

Independence and teamwork

Education

Bachelor's degree preferred

2-3 years related experience

Equivalent education/experience

Tools

CampusVue

Job description

ECPI University's Roanoke campus at 5234 Airport Rd NW, Suite 200 seeks a Financial Assistance Advisor. The role provides financial aid support, advises students through the aid process, and manages daily processing with critical thinking and clear communication.

Requirements include a Bachelor's degree preferred and 2–3 years of related experience. Proficiency in Microsoft Office and CampusVue is expected; AI tools are a plus.