Student Financial Aid Advisor: Guidance, Compliance, Impact

Malone; Canton, Northern (OH, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Malone University in Canton, Ohio, seeks a Financial Aid Counselor to provide comprehensive guidance on the financial aid process for prospective and current students and their families. The role administers federal, state, and institutional programs and serves as a primary point of contact for advising.

As part of Enrollment Management, this position collaborates with recruiters to support recruitment and retention, ensures regulatory compliance, conducts file verification, and helps students

Qualifications

• Microsoft Word, Excel, and PowerPoint proficiency required.
• Strong attention to detail and data accuracy.
• Ability to handle confidential information with discretion.
• Good organizational and communication skills.
• Experience in student services or financial aid is preferred.
• Ability to work with diverse student populations.

Responsibilities

• Counsel students and families on financial aid applications and resources.
• Administer federal, state, and institutional aid programs.
• Verify files, resolve discrepancies, and ensure regulatory compliance.
• Assist in recruitment events, workshops, and orientation.
• Respond to inquiries via phone, email, and in-person meetings with professionalism.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Attention to detail

Data confidentiality

Customer service

Communication skills

Team collaboration

Time management

Tools

PowerFAIDS

Jenzabar

Job description

Malone University in Canton, Ohio, seeks a Financial Aid Counselor to provide comprehensive guidance on the financial aid process for prospective and current students and their families. The role administers federal, state, and institutional programs and serves as a primary point of contact for advising.

As part of Enrollment Management, this position collaborates with recruiters to support recruitment and retention, ensures regulatory compliance, conducts file verification, and helps students