Student Financial Aid Advisor & Counselor

Herzing University; Miami (FL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Tuition waiver

Health insurance

Paid time off

Retirement savings plan with company 1

Job summary

Herzing University in Miami is seeking a Financial Aid Advisor to support students through the financial aid process. The role involves counseling, packaging, processing, and awarding funds, with opportunities for growth through our On-the-Job Training Program.

Strong customer service, organization, and knowledge of Title IV funds are essential. On-site work with occasional weekend hours and a comprehensive benefits package including tuition waiver is offered.

Qualifications

• Great customer services skills and experience.
• Excellent organizational and time management skills.
• Excellent critical thinking skills.
• Exceptional knowledge of Microsoft Office including Word, Excel and Outlook.
• Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration/VA certifying official preferred.

Responsibilities

• Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
• Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
• Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
• Counsel students on financial literacy and wellness topics for the purpose of educating and encouraging responsible borrowing practices.
• Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
• Perform regular outreach to students requiring action including needed documents, loan acceptance, and past due balances.
• Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.

Skills

Customer service

Organizational skills

Time management

Critical thinking

Microsoft Office (Word, Excel, Outlook

Tools

CampusNexus

Regent

Job description

Herzing University in Miami is seeking a Financial Aid Advisor to support students through the financial aid process. The role involves counseling, packaging, processing, and awarding funds, with opportunities for growth through our On-the-Job Training Program.

Strong customer service, organization, and knowledge of Title IV funds are essential. On-site work with occasional weekend hours and a comprehensive benefits package including tuition waiver is offered.