On-Site Financial Aid Advisor - Student Funding & Counseling

Herzing University; Madison (WI); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Tuition waiver

Tuition reimbursement

Health insurance

Paid time off

Retirement plan with company match

Job summary

Herzing University is seeking an on-site Financial Aid Advisor to support students across multiple Midwest campuses including Madison, WI. The role involves counseling on FAFSA, awarding funds, and providing guidance on Title IV funds and scholarships.

Ideal candidates will possess strong customer service, organizational skills, and experience with Student Information Systems such as CampusNexus and Regent. Comprehensive benefits and career pathways are offered.

Qualifications

• Great customer services skills and experience.
• Excellent organizational and time management skills.
• Excellent critical thinking skills.
• Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).

Responsibilities

• Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
• Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
• Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
• Counsel students on financial literacy and wellness topics for the purpose of educating and encouraging responsible borrowing practices.
• Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
• Perform regular outreach to students requiring action including needed documents, loan acceptance, and past due balances.
• Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.

Skills

Customer service

Organizational skills

Critical thinking

Microsoft Office

Education

Bachelor's degree preferred

Tools

CampusNexus

Regent

Job description

Herzing University is seeking an on-site Financial Aid Advisor to support students across multiple Midwest campuses including Madison, WI. The role involves counseling on FAFSA, awarding funds, and providing guidance on Title IV funds and scholarships.

Ideal candidates will possess strong customer service, organizational skills, and experience with Student Information Systems such as CampusNexus and Regent. Comprehensive benefits and career pathways are offered.