Financial Aid Advisor — Empower Students with Tuition Benefits

Herzing University; Kenosha (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

tuition waiver and reimbursement

health insurance

paid time off

retirement savings plan with company

Job summary

Herzing University is seeking a Financial Aid Advisor to assist students with FAFSA completion, funding options, and award packaging at on-site Midwest campuses including Kenosha, WI. The role emphasizes student counseling, accurate data handling, and coordination with internal SIS systems.

The successful candidate will guide students through Federal, state, and institutional aid, manage a caseload, and participate in onboarding programs with opportunities for career growth.

Qualifications

• Great customer services skills and experience.
• Excellent organizational and time management skills.
• Excellent critical thinking skills.
• Exceptional knowledge of Microsoft Office including Word, Excel and Outlook.
• Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).

Responsibilities

• Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
• Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
• Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
• Counsel students on financial literacy and wellness topics for the purpose of educating and encouraging responsible borrowing practices.
• Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
• Perform regular outreach to students requiring action including needed documents, loan acceptance, and past due balances.
• Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.

Skills

Customer service

Organizational skills

Critical thinking

Microsoft Office

Student Information Systems

Education

Bachelor's degree preferred

Tools

CampusNexus

Regent

Excel

Job description

Herzing University is seeking a Financial Aid Advisor to assist students with FAFSA completion, funding options, and award packaging at on-site Midwest campuses including Kenosha, WI. The role emphasizes student counseling, accurate data handling, and coordination with internal SIS systems.

The successful candidate will guide students through Federal, state, and institutional aid, manage a caseload, and participate in onboarding programs with opportunities for career growth.