Student Financial Aid Advisor - Remote (US) Growth

Herzing University; Kansas City (MO); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Tuition waiver

Tuition reimbursement

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University is seeking an Associate Financial Aid Advisor for its Online Division to assist students with navigating the financial aid process and explore funding options. The role emphasizes strong customer service, organizational skills, and attention to detail.

The position requires proficiency in Microsoft Office and familiarity with Student Information Systems (CampusNexus and Regent). A Bachelor's degree is preferred, with onboarding support and clear paths for career growth.

Qualifications

• Strong customer service skills with experience in a student-facing role.
• Excellent organizational and time management abilities.
• Strong critical thinking and problem-solving capabilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with Student Information Systems (CampusNexus & Regent) preferred.

Responsibilities

• Guide students through the financial aid process.
• Counsel prospective and current students on funding options.
• Participate in onboarding and the Career Pathways program for growth.

Skills

Customer service

Organizational skills

Time management

Critical thinking

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CampusNexus

Regent

Job description

Herzing University is seeking an Associate Financial Aid Advisor for its Online Division to assist students with navigating the financial aid process and explore funding options. The role emphasizes strong customer service, organizational skills, and attention to detail.

The position requires proficiency in Microsoft Office and familiarity with Student Information Systems (CampusNexus and Regent). A Bachelor's degree is preferred, with onboarding support and clear paths for career growth.