Student Financial Aid Advisor

University of Wisconsin-La Crosse; La Crosse (WI); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Paid holidays

Retirement benefits

Job summary

University of Wisconsin-La Crosse invites applications for a Financial Aid Counselor. The role supports graduate, undergraduate, and professional programs, reviews FAFSA applications, determines aid eligibility, and communicates with students and families. Confidentiality and compliance with federal/state policies are essential.

Work hours are 7:45am–4:30pm, with a start review date of Oct 7, 2026. A Bachelor's degree and strong customer service are required; PeopleSoft experience is preferred.

Qualifications

• Bachelor's degree completed and strong customer service skills.
• Ability to handle confidential information with discretion.
• Demonstrated problem-solving and independent judgment.
• Excellent time management and organizational abilities.
• Ability to work both independently and in a team.
• Effective communication with students and families.

Responsibilities

• Award and audit financial aid applications per policy and regulation.
• Counsel students and parents on financial aid matters.
• Process aid for various programs and revise aid as needed.
• Assist with cost of attendance figures and budget updates.
• Present to students and families; coordinate campus presentations.
• Triages processes and serves as liaison with stakeholders.

Skills

Customer service

Conflict resolution

Independent work

Time management

Organizational skills

Attention to detail

Communication

Education

Bachelor's degree completed

Tools

PeopleSoft

Job description

University of Wisconsin-La Crosse invites applications for a Financial Aid Counselor. The role supports graduate, undergraduate, and professional programs, reviews FAFSA applications, determines aid eligibility, and communicates with students and families. Confidentiality and compliance with federal/state policies are essential.

Work hours are 7:45am–4:30pm, with a start review date of Oct 7, 2026. A Bachelor's degree and strong customer service are required; PeopleSoft experience is preferred.