Student Financial Aid Counselor: Shape Futures in Higher Ed

UWLAC University of Wisconsin La Crosse; La Crosse (WI); Sur place; USD 43 000 - 49 000; Plein temps

Résumé du poste

University of Wisconsin-La Crosse seeks a Financial Aid Counselor to counsel students and families on financial aid matters, review FAFSAs, and post aid offers while applying professional judgment as needed. The role supports outreach to prospective and current students and manages inquiries with confidentiality and accuracy.

The position requires a Bachelor’s degree, strong customer service and organizational skills, and experience with student information systems such as PeopleSoft.

Qualifications

• Bachelor’s degree completed.
• Experience with federal student financial aid preferred.
• Ability to handle confidential information.
• Strong communication and organizational skills.

Responsabilités

• Counsel students and parents regarding financial aid matters.
• Review FAFSA applications and determine eligibility.
• Post aid offers and exercise professional judgment under special circumstances.
• Maintain confidentiality and ensure compliance with policies and regulations.
• Assist with outreach, inquiries, and data collection for stakeholders.

Connaissances

Customer service

Conflict resolution

Independent work

Problem solving

Attention to detail

Formation

Bachelor’s degree completed

Outils

PeopleSoft

Description du poste

University of Wisconsin-La Crosse seeks a Financial Aid Counselor to counsel students and families on financial aid matters, review FAFSAs, and post aid offers while applying professional judgment as needed. The role supports outreach to prospective and current students and manages inquiries with confidentiality and accuracy.

The position requires a Bachelor’s degree, strong customer service and organizational skills, and experience with student information systems such as PeopleSoft.