Student Financial Aid Advisor

East Carolina University; Greenville (NC); On-site; USD 38,000 - 42,000; Full time

Job summary

East Carolina University seeks a Student Services Specialist in Greenville, NC, to support the Office of Student Financial Aid within Academic Affairs. The role advises students and parents about financial aid programs, reviews applications, resolves issues, and ensures compliance with federal and university policies for Title IV aid.

Requirements include a bachelor’s degree (or equivalent) and two years’ experience in financial aid.

Qualifications

• Bachelor's degree; or equivalent combination of training and experience.
• Two years' experience in Financial Aid/Title IV aid administration.

Responsibilities

• The counselor reviews and analyzes financial aid applications and records.
• The counselor advises students and parents about financial aid programs, eligibility requirements, financing options, policies and procedures.
• The counselor resolves conflicting information, investigates unusual situations, and decides the outcome.

Job description

East Carolina University seeks a Student Services Specialist in Greenville, NC, to support the Office of Student Financial Aid within Academic Affairs. The role advises students and parents about financial aid programs, reviews applications, resolves issues, and ensures compliance with federal and university policies for Title IV aid.

Requirements include a bachelor’s degree (or equivalent) and two years’ experience in financial aid.