Student Financial Aid Advisor

Kentucky State University; Frankfort (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Kentucky State University, located in Frankfort, KY, seeks a Financial Aid Counselor to provide comprehensive counseling and customer service to students and families on federal, state, institutional, and other financial aid programs.

responsibilities include evaluating applications, determining eligibility, assisting with FAFSA, and ensuring compliance with Title IV and university policies. The role requires in-person work on the main campus and collaboration across departments.

Qualifications

• Bachelor's degree from an accredited institution in Higher Education, Business Administration, Public Administration, Finance, Accounting, Student Affairs, or a closely related field.
• 1–3 years of experience in financial aid, enrollment management, student services, higher education administration, or a related field.
• Experience interpreting policies, regulations, and procedures while providing direct customer service.

Responsibilities

• Counsel prospective and current students and their families regarding federal, state, institutional, and private financial aid programs, eligibility requirements, application procedures, and financial literacy.
• Evaluate financial aid applications and supporting documentation, analyze individual student circumstances, and determine eligibility for federal, state, institutional, and private financial aid programs in accordance with applicable laws, regulations, and university policies.
• Assist students and families in completing the FAFSA and other required financial aid documentation.
• Explain financial aid awards, satisfactory academic progress requirements, verification procedures, loan responsibilities, and other financial aid policies.
• Collaborate with Admissions, Student Accounts, the Office of the Registrar, Athletics, Academic Affairs, and other university departments to support enrollment and student success.

Skills

Customer service

Communication skills

FERPA knowledge

Organizational skills

Banner familiarity

Analytical skills

Time management

Team collaboration

Education

Bachelor's degree in related field

Tools

Banner

Student information systems

Microsoft Office

Job description

Kentucky State University, located in Frankfort, KY, seeks a Financial Aid Counselor to provide comprehensive counseling and customer service to students and families on federal, state, institutional, and other financial aid programs.

responsibilities include evaluating applications, determining eligibility, assisting with FAFSA, and ensuring compliance with Title IV and university policies. The role requires in-person work on the main campus and collaboration across departments.