Student Finance Advisor: Tuition & Aid Navigator

The Refrigeration School, Inc.; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k) match

PTO

Birthday off

Tuition reimbursement

Wellness programs

Headspace membership

Pet insurance

Job summary

The Refrigeration School, Inc. in Phoenix, AZ is seeking a Student Finance Coordinator to help students and families navigate tuition planning and financial aid options.

You will guide applicants through FAFSA, MPN, and related forms while delivering clear, compassionate support both virtually and in person. Ideal candidates have 2+ years in financial aid or customer service, a detail-oriented mindset, and strong communication skills; bilingual in Spanish is a plus.

Qualifications

• 2+ years in financial aid, customer service, or banking.
• A helpful attitude, strong attention to detail, and love working with people.
• Bilingual in Spanish? That’s a huge plus.
• High School or better; Associates or better in Business Administration or related field.

Responsibilities

• Meet with students and families to walk through tuition planning.
• Guide them through FAFSA, MPN, and financial aid forms.
• Provide clear answers and outstanding support, virtually and in person.
• Stay current on aid regulations and school policies.
• Partner with Admissions and Financial Services teams.
• Keep applicants moving forward with follow-up calls and personalized guidance.

Skills

Sense of Urgency

Communication Skills

Education

High School or better

Associates or better in Business Administration or related field

Tools

SAP Knowledge

Job description

The Refrigeration School, Inc. in Phoenix, AZ is seeking a Student Finance Coordinator to help students and families navigate tuition planning and financial aid options.

You will guide applicants through FAFSA, MPN, and related forms while delivering clear, compassionate support both virtually and in person. Ideal candidates have 2+ years in financial aid or customer service, a detail-oriented mindset, and strong communication skills; bilingual in Spanish is a plus.