Student Fee Programs Operations Lead

Penn State University; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Penn State Harrisburg is seeking a full-time Student Fee Operations Specialist to strengthen the operational, organizational, and student-facing support functions of the Student Initiated Fee program. You will ensure access to information, resources, and guidance for students and campus partners while maintaining clear communication and efficient day-to-day operations.

You will report to the Student Fee Coordinator and collaborate with the Student Fee Finance Specialist, Student Affairs, Student

Responsibilities

• Serve as primary contact for student inquiries related to the Student Initiated Fee process.
• Manage calendars, scheduling, and coordination of meetings, proposal reviews, deadlines, and operational workflows.
• Support the daily functioning of Student Fee processes to ensure consistent availability and responsiveness to students and campus partners.
• Assist students and organizations in understanding procedures, timelines, documentation requirements, and available resources.
• Maintain consistent communication channels to ensure students receive clear and accessible information regarding Student Fee processes.
• Coordinate operational needs for meetings and events, including materials, communications, and follow-up documentation.
• Maintain electronic records, shared drives, and document management systems to ensure organization, accessibility, confidentiality, and version control.
• Assist with preparation, formatting, and distribution of communications, forms, templates, and informational materials.
• Track submissions, proposals, and required documentation to ensure completeness, accuracy, and timeliness.
• Support the development of digital resources such as tutorials, guides, and informational materials to improve student understanding of Student Fee processes.
• Maintain organized documentation to support transparency, continuity, and audit readiness.

Job description

Penn State Harrisburg is seeking a full-time Student Fee Operations Specialist to strengthen the operational, organizational, and student-facing support functions of the Student Initiated Fee program. You will ensure access to information, resources, and guidance for students and campus partners while maintaining clear communication and efficient day-to-day operations.

You will report to the Student Fee Coordinator and collaborate with the Student Fee Finance Specialist, Student Affairs, Student