Student Fee Operations Coordinator

Pennsylvania State University; Harrisburg (Dauphin County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Tuition discount 75%

Full-time benefits

Job summary

Penn State Harrisburg seeks a full-time Student Fee Operations Specialist to strengthen operational, organizational, and student-facing support for the Student Initiated Fee program. This role ensures consistent access to information, resources, and guidance for students and campus partners while maintaining accurate documentation, clear communication, and efficient day-to-day operations.

This position provides dedicated operational leadership to support education, communication, and

Qualifications

• Experience in administrative coordination, student services, program support, or a related professional setting.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and workflows.
• Excellent written and verbal communication skills with the ability to explain complex processes clearly to diverse audiences.
• Ability to work independently and collaboratively in a fast-paced, service-oriented environment.
• Experience maintaining accurate records, managing documentation, and supporting operational processes.
• Commitment to student-centered service, accessibility, and continuous improvement.

Responsibilities

• Serve as a primary point of contact for student inquiries related to the Student Initiated Fee process, providing timely, accurate, and student-centered guidance.
• Manage calendars, scheduling, and coordination of meetings, proposal reviews, deadlines, and operational workflows.
• Support the daily functioning of Student Fee processes to ensure consistent availability and responsiveness to students and campus partners.
• Assist students and organizations in understanding procedures, timelines, documentation requirements, and available resources.
• Maintain consistent communication channels to ensure students receive clear and accessible information regarding Student Fee processes.
• Coordinate operational needs for meetings and events, including materials, communications, and follow-up documentation.

Skills

Administrative coordination

Student services

Time management

Communication

Record keeping

Education

GED or High School Diploma

Tools

Database systems

Document management platforms

Reporting tools

Job description

Penn State Harrisburg seeks a full-time Student Fee Operations Specialist to strengthen operational, organizational, and student-facing support for the Student Initiated Fee program. This role ensures consistent access to information, resources, and guidance for students and campus partners while maintaining accurate documentation, clear communication, and efficient day-to-day operations.

This position provides dedicated operational leadership to support education, communication, and