Student Fee Operations Lead

Penn State University; Harrisburg (Dauphin County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Benefits for full-time employees

Job summary

Penn State Harrisburg seeks a full-time Student Fee Operations Specialist to strengthen the Student Initiated Fee program. You will provide student-centered guidance, coordinate meetings, manage records, and collaborate with campus partners to ensure timely, transparent processes.

This 83.3% FTE position includes benefits for full-time work, with months off determined by funding and unit needs. A supportive environment with emphasis on service and accountability awaits.

Qualifications

• Experience in administrative coordination or student services.
• Excellent written and verbal communication abilities.
• Ability to work independently and with a team in a fast-paced environment.

Responsibilities

• Serve as a primary point of contact for student inquiries related to the Student Initiated Fee process.
• Manage calendars, scheduling, and coordination of meetings and workflows.
• Support daily operations of Student Fee processes to ensure accessibility and responsiveness.
• Assist students and organizations in understanding procedures, timelines, and resources.
• Maintain clear and accessible information regarding Student Fee processes.
• Coordinate materials and follow-up documentation for meetings and events.

Skills

Administrative coordination

Student services

Communication skills

Multitasking

Documentation management

Education

GED or High School diploma with 2+ years relevant experience

Tools

Database systems

Document management platforms

Reporting tools

Job description

Penn State Harrisburg seeks a full-time Student Fee Operations Specialist to strengthen the Student Initiated Fee program. You will provide student-centered guidance, coordinate meetings, manage records, and collaborate with campus partners to ensure timely, transparent processes.

This 83.3% FTE position includes benefits for full-time work, with months off determined by funding and unit needs. A supportive environment with emphasis on service and accountability awaits.