Student-Facing Campus Payments & Operations Specialist

Universal Technical Institute, Inc.; Smyrna (GA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, Vision, Dental

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. in Smyrna, GA seeks a student-facing accounting and operations assistant to support billing, collections, and disbursements while collaborating with campus services to keep information flowing smoothly.

You will help with events like Orientation and Registration, handle payments, refunds, and store inventory, and contribute to a positive student experience through clear, friendly service.

Qualifications

• Education: High School Diploma or GED required.
• 1-3 years of experience in customer service or higher education setting preferred.
• Some accounting knowledge or general ledger experience preferred.
• Proficient in Microsoft Excel (intermediate) and able to learn other systems.
• Excellent communication and interpersonal skills.
• Strong attention to detail in a fast-paced environment.

Responsibilities

• Payment Processor and Customer Service: Guiding Students and Parents to Financial Clarity with Expert Advice and Exceptional Service
• Disbursements: Streamlining Refunds, Grant Awards, and Student Check Disbursements
• Collections: Managing Student Payments and Accounts: From Collection to Graduation, Ensuring Financial Accuracy and Timely Funding
• Inventory Control: Inventory of Student Store Merchandise, ACH Transactions

Skills

Customer service

Communication

Attention to detail

Microsoft Excel

General ledger

Inventory management

Accounts receivable

Education

High School Diploma or GED

Tools

Microsoft Excel

Accounting software

Job description

Universal Technical Institute, Inc. in Smyrna, GA seeks a student-facing accounting and operations assistant to support billing, collections, and disbursements while collaborating with campus services to keep information flowing smoothly.

You will help with events like Orientation and Registration, handle payments, refunds, and store inventory, and contribute to a positive student experience through clear, friendly service.