Student Event Scheduler – EMS & Front Desk Support

American University; Washington, Northern (District of Columbia, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

American University is seeking a friendly, detail-oriented University Event Scheduling Assistant (Student) to join our University Event Scheduling team on the Main Campus in Washington, DC. This part-time, Federal Work Study position offers hands-on experience with event scheduling systems and campus operations.

You will process space reservations in EMS, respond to inquiries by email and phone, and support data maintenance tasks.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Able to work with technology and process large amounts of information.
• Professional and able to work independently and in a team.
• Current enrollment as American University student.

Responsibilities

• Provide front-line office coverage, including answering the main phone line and welcoming walk-in guests.
• Review and process space requests in EMS, respecting space policies and scheduling restrictions.
• Communicate with clients via email and phone, coordinate with schedulers as needed.
• Assist with managing user access and data updates in EMS.
• Support additional operational and database maintenance tasks.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Tech aptitude

Data processing

Teamwork

Tools

EMS scheduling system

Job description

American University is seeking a friendly, detail-oriented University Event Scheduling Assistant (Student) to join our University Event Scheduling team on the Main Campus in Washington, DC. This part-time, Federal Work Study position offers hands-on experience with event scheduling systems and campus operations.

You will process space reservations in EMS, respond to inquiries by email and phone, and support data maintenance tasks.