Student Engagement Support Specialist

The Ohio State University; Columbus (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

The Ohio State University seeks a Student Engagement Support Specialist to engage undergraduate students, coordinate two Living-Learning Communities, and lead events and recognition activities. The role also supports student organizations and social media outreach.

Responsibilities include budget tracking, vendor management, and equity-focused programming. Evening/weekend availability and in-state travel may be required.

Qualifications

• Bachelor’s degree required; two years of event management or student-success-related experience preferred.
• Understanding and follow FERPA guidelines.
• Ability to troubleshoot event issues, manage resources, and budget planning.
• Make meaningful decisions for undergraduate student engagement and recognitions.
• Familiarity with social media management, website content management, and newsletter layout.

Responsibilities

• Coordinate first-year student success initiatives and orientation activities.
• Coordinate Living-Learning Communities weekly programming and related events.
• Assist CFAES Student Council and student clubs; support advisors and leaders.
• Oversee daily administrative operations including budgeting, requisitions, room reservations, and vendor purchases.
• Produce weekly newsletters and marketing materials for CFAES events and programs.
• Perform other duties as needed.

Skills

Event management

Student success support

FERPA compliance

Communication

Budget management

Vendor management

Social media

Education

Bachelor’s degree

Tools

Workday

Graphic design

Website management systems

Newsletter layout

Job description

Job Title: Student Engagement Support Specialist

Department: FAES | Academic Program Administration

Reporting to the Lead Academic Success and Enrichment Specialist, this position serves as an accessible frontline resource for students and student organizations, engaging regularly with undergraduate students in a variety of settings while positively and professionally representing the holistic student development goals of the College of Food, Agricultural, and Environmental Sciences (CFAES). Collaborates in the implementation of all CFAES student engagement and success programming. Manages logistical details for student engagement programs and events including budget tracking requisition management, internal and external vendor management and negotiation for event supplies to balance efficient use of resources with quality experiences. Provides administrative support of scholarship awarding process management as needed. As coordinator of two collegewide Living, Learning Communities (LLC), works independently to develop and execute weekly student engagement programming, plan and manage student travel opportunities, promote LLC benefits to prospective students as needed and make criteria-based decisions for selection of new LLC members. Works closely with Campus Housing Academic Initiatives leaders and resident directors in navigating annual LLC renewals and ongoing student support. Provides leadership and direction to the CFAES Student Council and other CFAES-based student organizations including consensus building and coordination between student organizations, promoting opportunities for student engagement, and providing support for student organization officers and advisors. Independently leads planning for student recognition events and awards throughout the academic year. Coordinates a variety of welcome-week events for new and continuing CFAES students. Leads student-facing CFAES social media accounts and coordinates and distributes a weekly Academic Programs newsletter to undergraduate students and advisors.

Required Qualifications:

• Bachelor’s degree. Two years of experience in event management, student success support, academic advising, university housing experience, or similar student-support work.
• Understands and follows FERPA guidelines.
• Ability to independently troubleshoot issues in the moment during event management, exhibits sound judgement in providing guidance and direction to others, efficiently and effectively manages resources, plans budgets, navigates defined requisition and purchasing decisions.
• Able to make decisions on events, programs, and recognitions that would be meaningful and engaging for undergraduate students.
• Familiarity with social media management, website content management systems, and newsletter layout and formatting.
• Position requires some evening and weekend engagement and occasional in-state travel.

Preferred Qualifications:

• Four years of relevant experience.
• Prior experience with Workday, graphic design, website and social media management
• Familiarity with CFAES academic programs and content

Location: Agricultural Administration (0003)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Job Duties:

• 25% Support of Student Success: Coordinate first-year student success and retention initiatives including: daily involvement and support with new student summer orientation events, week of welcome activities (examples: pre-convocation and early arrival programming), peer mentor program support, connecting students with college and university resources, and coordination with academic units and Academic Programs Office staff in scheduling/planning/executing end-of-year activities/celebrations/student recognition events in coordination with CFAES Events Planning Team
• 25% LLC Coordinator: Serve as academic partner for CFAES Living-Learning Community and Kellogg-Moser Food Security and Sustainability Living-Learning Community; develop and implement weekly programming; coordinate early arrival programming and off-campus trips; coordinate student projects; review and selection of new members; serve as co-instructor for Kellogg-Moser Living-Learning Community Seminar (FAES 1200).
• 20% Student involvement: Serve as co-advisor for CFAES Student Council; responsible for knowledge of policies and procedures; facilitates student involvement through student clubs and organizations; serve as CFAES point of contact for CFAES student club and organizational needs; facilitates training exercises for leaders of student clubs and organizations; serve as CFAES point of contact for CFAES student competitive/judging team needs; maintain list of clubs/organizations in CFAES and their annual recognitions; organize Student Council awards; organize Newcomb Scholar awards
• 15% Administration: Coordinate daily administrative operations for student success including, but not limited to: fiscal (entering requisitions and related processes, budget tracking), entering room reservations; works with internal and external vendors for purchasing; responsible for identifying best practices and implementing process improvements to promote efficiency and quality; supporting scholarship administration duties as needed
• 10% Coordinateweb content and social media accounts; coordinate and develop weekly academic programs newsletter; coordinate and develop marketing and communications pieces for various events and programs
• 5% Other duties as needed

This job profile is an Academic Success and Enrichment Specialist 2 (S2 level) on the career roadmap.

The offer for this position will fall within the positions pay range based on internal equity, unit’s available budget, and the candidate’s qualifications

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

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