Student Engagement Support Specialist

Ohio State University; North Carolina; On-site; USD 52,000 - 76,000; Full time

Job summary

Ohio State University seeks a Student Engagement Support Specialist within CFAES. The role bridges frontline student services, housing partners, and academic programs to promote engagement and success across undergraduate students.

Responsibilities include coordinating orientation, LLC programming, student recognition events, and managing communications via social media and newsletters.

Qualifications

• Bachelor's degree required and two years of experience in event management, student success support, or related roles.
• Understanding and application of FERPA guidelines.
• Ability to troubleshoot events in real time, manage budgets and purchasing decisions.

Responsibilities

• Coordinate first-year student success and retention initiatives including orientation events, welcome activities, peer mentor support, and coordinating with college resources.
• Lead Living-Learning Community programming, plan early arrival programming and off-campus trips, and support student projects and recognitions.

Skills

Event management

Student engagement

Budgeting / requisition management

FERPA knowledge

Education

Bachelor's degree

Tools

Workday

Graphic design

Website management

Social media management tools

Job description

Job Title:

Student Engagement Support Specialist

Department:

FAES | Academic Program Administration

Reporting to the Lead Academic Success and Enrichment Specialist, this position serves as an accessible frontline resource for students and student organizations, engaging regularly with undergraduate students in a variety of settings while positively and professionally representing the holistic student development goals of the College of Food, Agricultural, and Environmental Sciences (CFAES). Collaborates in the implementation of all CFAES student engagement and success programming. Manages logistical details for student engagement programs and events including budget tracking requisition management, internal and external vendor management and negotiation for event supplies to balance efficient use of resources with quality experiences. Provides administrative support of scholarship awarding process management as needed. As coordinator of two collegewide Living, Learning Communities (LLC), works independently to develop and execute weekly student engagement programming, plan and manage student travel opportunities, promote LLC benefits to prospective students as needed and make criteria-based decisions for selection of new LLC members. Works closely with Campus Housing Academic Initiatives leaders and resident directors in navigating annual LLC renewals and ongoing student support. Provides leadership and direction to the CFAES Student Council and other CFAES-based student organizations including consensus building and coordination between student organizations, promoting opportunities for student engagement, and providing support for student organization officers and advisors. Independently leads planning for student recognition events and awards throughout the academic year. Coordinates a variety of welcome-week events for new and continuing CFAES students. Leads student-facing CFAES social media accounts and coordinates and distributes a weekly Academic Programs newsletter to undergraduate students and advisors.

Required Qualifications:

• Bachelor's degree. Two years of experience in event management, student success support, academic advising, university housing experience, or similar student-support work.
• Understands and follows FERPA guidelines.
• Ability to independently troubleshoot issues in the moment during event management, exhibits sound judgement in providing guidance and direction to others, efficiently and effectively manages resources, plans budgets, navigates defined requisition and purchasing decisions.
• Able to make decisions on events, programs, and recognitions that would be meaningful and engaging for undergraduate students.
• Familiarity with social media management, website content management systems, and newsletter layout and formatting.
• Position requires some evening and weekend engagement and occasional in-state travel.

Preferred Qualifications:

• Four years of relevant experience.
• Prior experience with Workday, graphic design, website and social media management
• Familiarity with CFAES academic programs and content

Additional Information:

Job Duties:

• 25% Support of Student Success: Coordinate first-year student success and retention initiatives including: daily involvement and support with new student summer orientation events, week of welcome activities (examples: pre-convocation and early arrival programming), peer mentor program support, connecting students with college and university resources, and coordination with academic units and Academic Programs Office staff in scheduling/planning/executing end-of-year activities/celebrations/student recognition events in coordination with CFAES Events Planning Team
• 25% LLC Coordinator: Serve as academic partner for CFAES Living-Learning Community and Kellogg-Moser Food Security and Sustainability Living-Learning Community; develop and implement weekly programming; coordinate early arrival programming and off-campus trips; coordinate student projects; review and selection of new memb