Student Engagement Specialist

Virginia Community Colleges; Virginia; On-site; USD 24,000 - 34,000; Part time

Job summary

Virginia Community Colleges is seeking a Student Engagement Specialist to provide exceptional customer service and promote an inclusive campus environment. The role coordinates engagement activities, communications, marketing initiatives, and programs, including the Student Challenge Initiative and mascot program, with duties spanning recruitment, training, scheduling, and event support.

The position involves assisting with office operations, crafting student communications, processing

Qualifications

• Demonstrated ability to provide exceptional, student-centered customer service to diverse individuals.
• Strong organizational, communication, and time management skills.
• Ability to coordinate student engagement activities and programs, including scheduling and logistics.
• Effective oral and written communication, editing, and proofreading promotional materials.
• Proficiency with computers and Microsoft Office applications.
• Ability to follow purchasing procedures and maintain records.
• Ability to interpret policies, maintain confidentiality, and report safety concerns.
• Ability to work independently and with colleagues to support students.

Responsibilities

• Coordinate student engagement activities and programs, including scheduling, logistics, participant communications, and follow-up.
• Prepare student communications and promotional materials; support office and gym operations.
• Process purchases and maintain accurate program purchasing records.
• Plan and implement student engagement events and activities; collaborate with college staff.

Skills

Customer service

Organization

Communication

Time management

MS Office

Procurement

Record keeping

Policy interpretation

Team collaboration

Education

College coursework

Job description

Posting Summary

Working Title

Working Title Student Engagement Specialist

Role Title

Role Code

Role Code 29143-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 283W1084

Agency

Agency J. Sargeant Reynolds Community College

Division

Division J. Sargeant Reynolds Community College (Div)

Work Location

Hiring Range

Hiring Range $20.70/hour

Emergency/Essential Personnel No

EEO Category

EEO Category N-No EEO-4 Reporting

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Wage employees are eligible to work 29 hours per week or less not to exceed 1,500 annually. This position is funded at approximately 1,000 hours. Actual work hours will be dependent upon college needs. .

Sensitive Position

Sensitive Position No

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to ensuring that we hire and retain a highly skilled, diverse, and culturally competent staff at all levels of the organization. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Student Engagement Specialist provides exceptional, student-centered customer service and supports a welcoming and inclusive campus environment that promotes student growth, well-being, and belonging. The position coordinates assigned student engagement activities, communications, marketing initiatives, and programs, including the Student Challenge Initiative and the college’s mascot program. Responsibilities include coordinating mascot performer recruitment, training, scheduling, and appearances; supporting office and gym operations; preparing student communications and promotional materials; processing purchases in accordance with established procurement procedures; and maintaining accurate program and purchasing records. The position also assists with planning and implementing student engagement events and activities, collaborates with college staff, utilizes technology to support departmental operations, and participates in professional development and training to enhance services and promote student participation, success, and retention.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge, Skills, and Abilities (Required Qualifications)
  • Demonstrated ability to provide exceptional, student-centered customer service to individuals from diverse backgrounds.
  • Strong organizational, communication, and time management skills, including the ability to manage competing priorities and meet established deadlines.
  • Ability to coordinate student engagement activities and programs, including scheduling, logistics, participant communications, and follow-up.
  • Effective oral and written communication skills, including experience preparing, editing, and proofreading student communications and promotional materials.
  • Proficiency in using computers, Microsoft Office applications, spreadsheets, and digital communication tools.
  • Ability to follow established purchasing and procurement procedures, maintain accurate records, and track purchases, inventory, and program participation.
  • Ability to interpret and apply established policies and procedures, maintain confidentiality, and identify and report safety concerns.
  • Demonstrated ability to establish positive working relationships and work independently and collaboratively with students, faculty, staff, and other constituents.

Additional Considerations

• College coursework in communications, marketing, education, human services, or a related field is preferred.
• Relevant experience in customer service, communications, program support, or administrative operations is preferred. Experience working in a college or university environment is also preferred.

Operation of a State Vehicle No

Supervises Employees No

Required Travel

As needed betwee college campuses and to college events.

Posting Number

Posting Number WGE_3541P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 10/30/2026

Job Close Date

Job Close Date 11/15/2026

Open Until Filled Yes

Agency Website

Agency Website www.reynolds.edu

Contact Name

Email

Email [e-mail]

Phone Number

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).