Student Employee - University Hotel - Administrative Staff Assistant (10 Positions Open)

Sam Houston State University; Huntsville (TX); On-site; USD 22,041 - 33,062; Full time

Job summary

Sam Houston State University seeks a Hotel Administrative Staff Assistant to provide quality guest services for hotel groups and individual guests. You will handle reservations, check-ins, check-outs, and secure payments while maintaining accurate records.

Ideal candidates are organized, reliable, and able to work rotating shifts including nights and weekends. Training is provided; prior hotel experience is helpful but not required.

Qualifications

• Must be able to work rotating shifts (7am-3pm, 3pm-11pm, 11pm-7am).
• Weekend, holidays, and summer availability required.
• Hotel experience is helpful but not required; training provided.

Responsibilities

• Make reservations, check in/check out guests, secure payments, and maintain accurate records.
• Other duties as assigned by hotel management.

Skills

Customer service

Organization

Job description

Position Overview

To provide quality customer service in effort to accommodate hotel groups and guests. Seeking a dynamic and organized individual to join our team as a Hotel Administrative Staff Assistant. In this role, you will be responsible for a variety of tasks essential to the smooth operation of our hotel. Your primary duties will include making reservations, checking in and out guests, securing payments for rooms, and maintaining accurate records. Any other duties as assigned.

Requirements

• Must be available to work shifts within the following times: 7am-3pm, 3pm-11pm, and 11pm-7am on a rotation basis.
• Must be available weekends, holidays, summer.
• Hotel experience helpful but not required. Will train.

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.