Student Employee-Title IX & Student Discrimination Resolution-Front Office Assistant

Sam Houston State University; Huntsville (TX); On-site; USD 11,000 - 12,000; Part time

Job summary

Sam Houston State University is seeking a friendly, self-motivated undergraduate student to assist professional staff in Title IX and Student Discrimination Resolution. The role supports general office duties, phones, front desk, and event tabling while maintaining confidentiality.

The position requires 15–25 hours per week with an expected pay rate of $8.00–$9.00 per hour. Open date 12/01/2025 and flexible weekday hours 8AM–5PM are noted.

Qualifications

• Undergraduate student preferred with GPA 2.0 or higher.
• Strong written and verbal communication skills.
• Ability to work independently and with others.

Responsibilities

• Provide Assistance to Full-Time Staff: tasks like copies, mail, filing, document creation, data entry.
• Answer Phones: respond to calls, direct to staff, take messages.
• Front Desk: greet visitors and direct them appropriately.
• Manage Shared Email: monitor email and assign training as needed.
• Supply Inventory: track office supplies and maintain inventory.
• Tabling: assist at events and manage tables.
• Social Media: help manage and create content for department accounts.

Skills

Communication

Independent work

Confidentiality

Self-motivation

Multitasking

Attention to detail

MS Office

Education

Undergraduate student

GPA 2.0+

Tools

Microsoft Office

Adobe

Canva

Job description

Employee Class

Employee Class Student Employee

College Work Study Position

College Work Study Position Yes

Department

Division

Division Division of Student Affairs

Hours per week 15-25

Hiring Rate $8.00-9.00

Preferred Student Classification Undergraduate student with a GPA of 2.0 or higher preferred.

Nature & Purpose of Position

Self-motivated undergraduate student needed to assist professional staff in Title IX and Student Discrimination Resolution.

Key Responsibilities

• Provide Assistance to Full-Time Staff: Perform tasks such as making copies, handling mail, filing documents, creating documents, and data entry.
• Answer Phones: Respond to incoming calls, direct calls to appropriate staff, and take messages as needed.
• Front Desk: Welcome and assist visitors, providing information and directing them to the appropriate person or department.
• Manage Shared Email: Monitor and manage a shared email account, remove holds from student accounts, and assign training as necessary.
• Supply Inventory: Track and manage office supplies, ensuring that inventory is maintained.
• Tabling: Assist with setting up and managing informational tables at events.
• Social Media: Help manage and create content for the department's social media accounts.

Other Duties as Assigned

The ideal applicant is friendly, shows initiative, can multi-task, works independently, and is able to interact professionally with students, faculty, staff and guests. Must maintain confidentiality of all records and databases associated with assigned area. Must be able to work flexible hours Monday – Friday between 8AM – 5PM.

Other Requirements for the Position

Qualifications (Knowledge/Skills/Abilities):

• Excellent written, oral, and interpersonal communication skills
• Work well independently and within a group
• Must have high level of interpersonal skills and tact to handle confidential situations and sensitive information
• Self-starter with an outstanding work ethic
• Ability to coordinate multiple tasks
• Strong attention to detail and organizational skills
• Possess basic computer skills including but not limited to Microsoft Office Suite, Adobe & Canva

Physical Demands

• Ability to move across campus for mail runs and tabling events
• Ability to lift up to 25 pounds and push/pull supplies as needed

Open Date

Open Date 12/01/2025

Position Number

Position Number 9N9009-00

Contact Information

Contact Name & Title Hailey Ainsworth

Contact Phone [phone]

Contact Email

Contact Building & Room #

Contact Fax

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.