Student Employee- Office Student Experience & Retention Office- Student Assistant (Work-Study)

Sam Houston State University; Huntsville (TX); On-site; USD 8,300 - 10,000; Full time

Job summary

Sam Houston State University in Huntsville, Texas is seeking a Student Assistant (Work-Study) to support the Office of Student Experience & Retention. The role involves greeting visitors, answering calls and emails, and providing general university information.

You will assist with purchasing, travels, and reconciliation; lead the Bearkat Influencer Program for student content creators; track analytics and engagement; maintain records; support events and retention initiatives; and perform other

Qualifications

• Experience in graphic design preferred.
• Strong communication and interpersonal skills.
• Professional demeanor with a commitment to providing excellent customer service.
• Detail-oriented and able to manage multiple tasks efficiently.
• Proficient in Microsoft Office and comfortable learning new software systems.

Responsibilities

• Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
• Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
• Serves as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
• Tracks and documents Bearkat Influencer Program analytics and engagement metrics.
• Maintain a positive, upbeat, and professional attitude when interacting with others.
• Greet guests and direct them to the appropriate location or person.
• Perform data entry and maintain accurate records for office and program-related needs.
• Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
• Run on-campus and off-campus errands as required.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service

Tools

Microsoft Office

Job description

Requisition:

202600314ST

Title:

Student Employee- Office Student Experience & Retention Office- Student Assistant (Work-Study)

Employee Class:

Student Employee

College Work Study Position:

Yes

Department:

Office of Student Experience & Retention

Division:

Division of Student Affairs

Hours per week:

16-20

Hiring Rate:

10.00

Preferred Student Classification:

Sophomore-Senior

Nature & Purpose of Position:

The Student Assistant supports the Office of Student Experience & Retention in cultivating a welcoming campus environment for faculty, staff, students, alumni, and visitors. This position plays a key role in ensuring smooth daily operations and providing quality service to all who engage with the office.

• Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
• Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
• Serves as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
• Tracks and documents Bearkat Influencer Program analytics and engagement metrics.
• Maintain a positive, upbeat, and professional attitude when interacting with others.
• Greet guests and direct them to the appropriate location or person.
• Perform data entry and maintain accurate records for office and program-related needs.
• Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
• Run on-campus and off-campus errands as required.
• Perform other duties as assigned.

Other Requirements for the Position:

• Experience in graphic design preferred.
• Strong communication and interpersonal skills.
• Professional demeanor with a commitment to providing excellent customer service.
• Detail-oriented and able to manage multiple tasks efficiently.
• Proficient in Microsoft Office and comfortable learning new software systems.

Some evening work (after 5:00 p.m.), including weekends, may be required for special events or departmental activities.

Open Date:

08/25/2026

Position Number:

9N9424

Contact Name & Title:

Autumn Lumpkin

Contact Phone:

9362942388

Contact Email:

[e-mail]

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report