Student Employee- Student Success Center Assistant

Central Ohio Technical College; Newark (OH); Sur place; USD 15 000 - 22 000; Temps partiel

Résumé du poste

Central Ohio Technical College in Newark, OH is seeking a part-time Student Engagement Receptionist for the Success Center. You will greet guests, answer and direct calls, and help students schedule tutoring, testing, and success coaching services.

Responsibilities include performing administrative tasks such as printing, scanning, filing, maintaining records, and supporting daily office operations. You will proctor examinations while ensuring testing integrity and confidentiality.

Qualifications

• Demonstrated written and verbal communication skills with strong organization and time management.
• Basic proficiency with Microsoft Office applications (Word, Excel, Outlook) and standard office equipment.

Responsabilités

• Provide front desk reception and customer service for the Success Center; greet guests and direct telephone calls.
• Assist students with scheduling tutoring, testing, and success coaching services.
• Proctor exams, maintain testing confidentiality, and uphold ODS/ADA policies.
• Maintain records and support daily office operations (printing, scanning, filing, collating).

Connaissances

Written and verbal communication

Organization and time management

Telephone etiquette

Customer service mindset

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office equipment operation

Description du poste

Hiring Range: $13.30

Full-Time/Part-Time: Part-Time

Position Status: Temp

Position Type: Student

Minimum Qualifications/Requirements

• demonstrate effective written and verbal communication skills, strong organization and time management abilities, and professional telephone etiquette.
• possess basic proficiency with Microsoft Office applications, including Word, Excel, and Outlook, as well as experience using standard office equipment.

Successful completion of a background check is required.

Preferred Qualifications

Prior customer service experience in an educational or office setting is preferred.

Summary of Duties

Provide front desk reception and customer service for the Success Center by greeting guests, answering and directing telephone calls, and assisting students with scheduling tutoring, testing, and success coaching services.

Perform a variety of administrative and clerical duties, including printing, scanning, filing, collating documents, maintaining records, and supporting daily office operations. Proctor academic, admissions, and program-specific examinations while ensuring testing integrity, maintaining confidentiality, and adhering to Office of Disability Services ( ODS ), ADA , and institutional testing policies. Maintain accurate records, support a welcoming and efficient learning environment, and provide assistance to students, faculty, and staff as needed.

Location

Newark

Work Hours

Varies based upon departmental needs.