Admin Asst for Center for Academic Adv & Student Success

Fairleigh Dickinson University; Teaneck Township (NJ); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Tuition grant

Health insurance

Retirement plan

Job summary

The Administrative Assistant to the Center for Academic Advising and Student Success (CAASS) at Fairleigh Dickinson University's Metropolitan Campus in Teaneck, NJ provides office management and high-level administrative support to the Campus Director and CAASS staff.

The role involves handling inquiries, coordinating files, processing purchases, managing budgets, and serving as liaison to academic departments; confidentiality and professionalism are essential for day-to-day operations.

Qualifications

• High School degree required.
• Secretarial/administrative training or equivalent work experience preferred.
• Two years administrative experience, preferably in a complex academic environment.
• Excellent written and verbal communication skills with sensitivity to student needs.
• Ability to manage a high volume of calls and contacts professionally.
• Proficiency in Word, Excel, PowerPoint; data management and email.
• Background check and SSN verification required.

Responsibilities

• Act as Office Manager for CAASS and provide advanced administrative support to the Campus Director.
• Serve as first point of contact for students, parents, faculty and administrators.
• Coordinate and maintain office files, including confidential records; process purchases and maintain budget records.
• Liaise with academic departments regarding curriculum checksheets and advisement coordination.
• Uphold confidentiality and professional standards in interactions and operations.

Skills

Office administration

Budget management

Communication skills

Confidentiality

Customer service

Phone etiquette

Data management

Education

High School degree

Tools

Microsoft Office

Datatel

Canvas

Job description

Posting Details

Job Title: Admin Asst for Center for Academic Adv & Student Success

Campus: Metropolitan Campus, Teaneck, NJ

Department: Academic Advising & Student Success-Metro

Hiring Manager: Andrea Mosca

Hiring Manager Title: Director, Center for Academic Advising & Student Success

Position Type: Staff

Grade: 11

FLSA: Non-Exempt

Salary: $33,930.87--$42,953.34

General Benefits

This position provides a comprehensive benefits package thatincludes: employee tuition grant, health/dental/RX/visioninsurance, paid time off, retirement plan contributions, employerpaid life insurance and long term disability benefits, as well asvarious voluntary benefits including but not limited tosupplemental life insurance, commuter benefits, long term care, andFSA / HSA .

Status: Full-Time

Months Worked: 12 Month

Job Summary

The Administrative Assistant to the Center for Academic Advisingand Student Success ( CAASS ) serves as the Office Manager andprovides advanced and diversified administrative support primarilyto the Campus Director of CAASS (Florham or Metro) and secondarilyto the academic advisors and other staff housed within the Center.Primary Center responsibilities include, serving as initial pointof contact for students, parents, faculty, and administrators;providing administrative support for CAASS staff, programs andinitiatives; communicating office policies, procedures andpractices to students, University personnel and thecommunity-at-large; researching information; overseeing and/orparticipating in the coordination and maintenance of all officefiles, including confidential student records; completing purchaserequisitions and maintaining associated budget records; and servingas the Advisement Center’s liaison to academic departments formatters and issues related to the operation of the AdvisementCenter.
The incumbent will also work closely with the Director and academicadvisors on creating and maintaining the curriculum checksheetsused by all Departments on the Florham or Metro campus.
The incumbent is expected to interface with students, parents, andthe University community in a highly professional manner, usingindependent judgment and discretion. This position is required tomaintain confidentiality of proprietary and private information anda customer-service focus while carrying out job responsibilitiesand will conduct business in a manner that will uphold theintegrity and reputation of Fairleigh Dickinson University. Thisposition maintains a thorough working knowledge of and adheres tothe policies, regulations, and procedures of the University.

Required Qualifications

• 1. High School degree required.
• 2. Completion of courses and/or training related to secretarial,general office, administrative and computer skills or demonstratedequivalency through work experience, preferably in an academicenvironment preferred.
• 3. A minimum of two years of administrative experience, preferablein a complex academic environment, including office oversightresponsibilities, experience with budget maintenance, anddemonstrating strong organizational effectiveness.
• 4. Excellent human relations and oral and written communicationskills with sensitivity to student needs.
• 5. Ability to handle a high volume of phone calls and personalcontacts with students, faculty and staff in a professional mannerand communicate clearly and concisely.
• 6. Computer proficiency for word processing, spreadsheets, datamanagement, and e-mail. Knowledge of Microsoft Office (Word, Excel,PowerPoint), database software, and web navigation. Knowledge ofDatatel and Canvas not required, but a plus.
• 7. Employment is contingent upon a satisfactory background check.Candidates for hire will be required to sign a waiver authorizingthe background check and produce a Social Security Card.

Hours Worked 35

Posting Date: 08/14/2026