Student Employee - StarZone

Lansing Community College; Lansing (MI); On-site; USD 19,000 - 26,000; Part time

Job summary

Lansing Community College is seeking a Student Employee for StarZone to deliver excellent customer service to current and prospective students. The role involves clerical support within the Student Affairs Division and reporting to the Enrollment Support Specialists Manager.

Responsibilities include handling inquiries, answering phones, routing calls, and assisting with group visits and division initiatives. You may be assigned to Downtown or West Campus with on-campus presence required.

Qualifications

• Enrolled at LCC with 6+ credits (Fall/Spring)
• Summer 3+ credits minimum
• 2.00 GPA minimum unless waiver
• Active pursuing a degree at Lansing Community College
• International students must meet credit requirements each semester

Responsibilities

• Enter inquiries into the StarZone queue for follow-up
• Answer and route phone calls and fulfill information requests
• Assist with group visits and events as needed
• Support Enrollment Support Specialist on division initiatives
• Perform assigned clerical tasks and customer service duties

Skills

Customer service

Phone support

Data entry

Communication

Multitasking

Education

High School Diploma or GED

Active enrollment in certificate/associate/undergraduate

Job description

Title: Student Employee - StarZone

Posting Closes at 11:55 PM on: 5/31/2027

Hours Per Week: Up to 25 Hours

Compensation Type:Hourly Salary

New Hire Starting Pay: $16.30

Employee Classification: Students Working

Level:Student-2

Division: Student Affairs Division - 20000

Department: StarZone - 20710

Campus Location: LCC West Campus

Position Type: Regular/Continuing

Bargaining Unit: Non Bargaining

Department Contact Name (Student): Sarah Ortiz

Department Contact Email (Student):[e-mail]

Department Contact Phone # (Student): 517-483-1065

Job Summary:

This job posting is for a pooled position and will remain open for the 2026–2027 academic year. Student applicants are encouraged to follow up with the Department Contact listed above regarding their application status. Student positions are filled each semester on a need-to-hire basis; applications are reviewed only when positions are available.

The primary role of the StarZone Student Employee is to provide excellent customer service to current and prospective students. In addition, this position will assist with various clerical duties within the Student Affairs Division. The StarZone Student Employee reports to the Enrollment Support Specialists Manager and this administrator will assign tasks and provide direction for assisting with division initiatives. These include, but are not limited to: student recruitment and retention initiatives, assistance with student placement testing, program promotion and events. Specific duties include: adding customers/students who have inquiries into the StarZone queue system for further assistance, answering phones, routing calls, fulfilling information requests, assisting with group visits, and assisting the Enrollment Support Specialist with projects as requested. Student employees may be assigned to perform the duties listed at either the Downtown Campus in the Gannon Building or at the West Campus. The specific campus assignment will be communicated to the student employee during the interview process.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

LCC policy requires all LCC employees to be residents of the State of Michigan and to perform all work (with limited exceptions) within the State of Michigan.

Final candidates will be subject to a criminal background check as part of the employment process.

Requirements for LCC Student Employment:

The primary purpose of student employment is to provide current LCC students the opportunity to acquire job skills and experiences during semesters in which they are attending classes as follows:

• Enrolled and actively attending the following total LCC credit hours by semester
  • Fall and/or Spring Semester(s) = 6.0 credits minimum (taken over 16-week period)
  • Summer Semester = 3.0 credits minimum (taken over 8-week period)
• 2.00 GPA minimum (unless it’s student's first semester of enrollment at LCC and/or granted approval to waive requirement from the Student Employment Coordinator)
• High School Diploma or GED
• Actively pursuing a certificate, associates, or undergraduate degree at Lansing Community College
• Note: International students (i.e., F-1 visa holders w/ valid I-20 issued by LCC) must meet the following minimum enrollment requirements each semester, in order to maintain employment eligibility per United States Citizenship & Immigration Services (USCIS):
  • Fall and/or Spring Semester(s) = 12.0 credits min. (taken over 16-week period)
  • Summer Semester = 3.0 credits min. (taken over 8-week period)

Preferred Qualifications:

• 3.0 GPA

Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.

Advertised: 02 Jul 2026 Eastern Daylight Time
Applications close: 31 May 2027 Eastern Daylight Time