Student Employee- Office Student Experience & Retention Office- Student Assistant (Work-Study)

Sam Houston State University; Huntsville (TX); On-site; USD 12,000 - 15,000; Part time

Job summary

Sam Houston State University is seeking a Student Assistant to support the Office of Student Experience & Retention. The position handles front desk tasks, basic purchasing, travel arrangements, and data entry while promoting student engagement and retention through events and programs.

The role includes coordinating Bearkat Influencer activities, managing communications, and assisting with day-to-day office operations. Evening work and weekend involvement may be required.

Qualifications

• Experience in graphic design preferred.
• Strong communication and interpersonal skills.
• Professional demeanor with a commitment to providing excellent customer service.
• Detail-oriented and able to manage multiple tasks efficiently.
• Proficient in Microsoft Office and comfortable learning new software systems.

Responsibilities

• Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
• Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
• Serve as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
• Track and document Bearkat Influencer Program analytics and engagement metrics.
• Maintain a positive, upbeat, and professional attitude when interacting with others.
• Greet guests and direct them to the appropriate location or person.
• Perform data entry and maintain accurate records for office and program-related needs.
• Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
• Run on-campus and off-campus errands as required.
• Perform other duties as assigned.

Skills

Graphic design

Communication

Interpersonal skills

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Employee Class

Employee Class Student Employee

College Work Study Position

College Work Study Position Yes

Department

Department Office of Student Experience & Retention

Division

Division Division of Student Affairs

Hours per week 16-20

Hiring Rate

10.00

Preferred Student Classification

Sophomore-Senior

Nature & Purpose of Position

The Student Assistant supports the Office of Student Experience & Retention in cultivating a welcoming campus environment for faculty, staff, students, alumni, and visitors. This position plays a key role in ensuring smooth daily operations and providing quality service to all who engage with the office.

• Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
• Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
• Serves as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
• Tracks and documents Bearkat Influencer Program analytics and engagement metrics.
• Maintain a positive, upbeat, and professional attitude when interacting with others.
• Greet guests and direct them to the appropriate location or person.
• Perform data entry and maintain accurate records for office and program-related needs.
• Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
• Run on-campus and off-campus errands as required.
• Perform other duties as assigned.

Other Requirements for the Position

• Experience in graphic design preferred.
• Strong communication and interpersonal skills.
• Professional demeanor with a commitment to providing excellent customer service.
• Detail-oriented and able to manage multiple tasks efficiently.
• Proficient in Microsoft Office and comfortable learning new software systems.

Some evening work (after 5:00 p.m.), including weekends, may be required for special events or departmental activities.

Open Date

Open Date 08/25/2026

Position Number

Position Number 9N9424

Contact Information

Contact Name & Title

Contact Name & Title Autumn Lumpkin

Contact Phone

Contact Phone [phone]

Contact Email

Contact Email [e-mail]

Contact Building & Room #

Contact Fax

Contact Instructions Summary

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Required fields are indicated with an asterisk (*).

• * Are you currently enrolled as a student at Sam Houston State University?
  • Yes
  • No