Student Employee - ACE - Academic Enrichment

SEU; Lakeland (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

SEU’s Academic Center for Enrichment (ACE) seeks student workers for the 2026-2027 school year to support tutoring operations at the Lakeland campus. The role is part-time and designed for returning Southern University students, with hours that can flex to fit class schedules.

Training on Trac Cloud will be provided; you will schedule tutoring, respond to tutoring requests, and assist students checking in for sessions.

Qualifications

• Active enrolled student at Southern University.
• Excellent verbal and written communication skills.
• Ability to work independently and as a team.
• Experience using Google Suite products.
• Prior administrative or clerical experience preferred.

Responsibilities

• Schedule tutoring appointments.
• Respond to tutoring requests.
• Use Trac Cloud scheduling software.
• Provide customer service to students.
• Perform clerical and administrative duties.
• Other duties as assigned.

Skills

Active student

Communication skills

Problem solving

Confidentiality

Time management

Analytical decision making

Organizational skills

Strong work ethic

Dependable

Teamwork

MS Office

Education

High School/GED

Some college

Tools

Google Suite

Trac Cloud

MS Office Suite

Job description

Student Employee - ACE - Academic Enrichment

FL - Main Campus - Lakeland, FL 33801

Overview

Position Type

Seasonal/Temporary

High School/GED

Travel Percentage

None

Category

Description

JOB SUMMARY

SEU's Academic Center for Enrichment (ACE) is seeking student workers for the 2026-2027 school year (SPRING semester). Applicants must be a returning Southern University student (freshmen are encouraged to apply) and available to work a part-time schedule. Please note that this job will be open until positions are filled. Total hours accumulated cannot exceed 29 hours for regular students and 20 for international students.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Senior Director of Academic Services

ESSENTIAL DUTIES - May include, but is not limited to the following:

• Clerical and administrative duties, as assigned by the supervisor
• Department-specific duties, specified below:
  • Scheduling tutoring appointments
  • Responding to requests for tutoring
  • well-versed user of Trac Cloud (tutor scheduling software) - training will be provided
  • providing customer service to students as they check in for tutoring or have questions for ACE
• Other duties as assigned

ADDITIONAL/NON-ESSENTIAL DUTIES

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Lakeland Main Campus

Qualifications

EDUCATION

Required Education:

High School/GED

Preferred Education:

Some college

LICENSES/CERTIFICATIONS

N/A

EXPERIENCE

Required:

Experience using Google Suite products.

Preferred:

Prior administrative or clerical experience is desired.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Actively enrolled student at Southern University
• Communication Skills: Excellent verbal and written communication skills required.
• Problem-Solving: Capacity to think critically and propose solutions to risk-related challenges.
• Maintain confidentiality and perform duties in a professional manner through on-the-job experience and training.
• Time Management: Strong organizational skills to handle multi-tasking
• Analytical and Decision-Making Skills
• Organizational skills
• Strong work ethic
• Dependable
• Ability to work independently and as a team

Preferred:

• MS Office Suite (Word, PowerPoint, Excel)

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.

• This position is considered non-essential for the purposes of Emergency Response.

Physical Requirements:

Sitting: Frequent sitting at a desk or workstation for extended periods.

Computer Use: Constant use of a computer, keyboard, and mouse for data entry and report preparation.

Communication: Frequent verbal and written communication with internal stakeholders.

Vision: Constant visual attention to detail for reviewing documents, data entry, and reading printed and electronic information.

Hearing: Constant listening to understand and interpret verbal communication in meetings, phone calls, and other interactions.

Travel:

No

Schedule:

Hours are flexible and will vary based upon business need and student's school schedule.

TRAINING

As required by supervisor

SAFETY

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
• Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

SCREENING

All full-time and some part-time positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University’s insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment.

All employees of Southern University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant .