Graduate Assistant - Campus Life 4 Operations Coordinator (Immersive)

SEU; Lakeland (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Housing included

Stipend provided: Fall/Spring $3,000;

Stipend: Summer $2,000

Tuition benefits: 75% off (6-9 credits

Job summary

Southeast University is seeking a Graduate Assistant within Campus Life to support daily operations, handle front-office duties, and assist with housing, ID cards, and access systems. This entry-level role supports the Campus Life team and reports to the Director and Assistant Director of Campus Life.

The position is seasonal/temporary and may require hours up to 29 per week, with housing and meal options under two benefit plans. Training and university guidelines apply.

Qualifications

• A completed bachelor’s degree and acceptance into a Southeast University Graduate Program.
• No experience required.
• Availability to work up to 29 hours per week, with flexibility around academic commitments. 20 hours per week in the summer semester.
• Familiarity with department-specific software and tools; training to be provided.

Responsibilities

• Provide departmental and project-related administrative support.
• Assist with student and campus life operations, including front office tasks and communication.
• Supervise and coordinate student workers, manage ID printing and access control processes.
• Contribute to housing inspections, reporting, and housing documentation.

Skills

Administrative support

Customer service

Office management

Communication

Education

Bachelor's Degree

Job description

Graduate Assistant - Campus Life 4 Operations Coordinator (Immersive)

FL - Main Campus - Lakeland, FL 33801

Overview

Level

Entry

Position Type

Seasonal/Temporary

Bachelor's Degree

Category

Description

POSITION SUMM ARY

Graduate Assistant - Immersive are student workers who contribute to the mission of Southeast University while pursuing their graduate studies. This position will work specifically for the following departments: Student Development, Athletics or Admissions departments and may be asked to work outside of normal business hours. These GAs assist the department supervisors with administrative, event or project-related tasks, as assigned. GA positions are established on a term-to-term basis and are not guaranteed for the entire academic year.
The Campus Life Operations Coordinator serves as a vital member of the Campus Life team and is responsible for the daily functions of the Campus Life Office. This role focuses on managing the flow of office traffic, responding to inquiries, printing ID cards, and maintaining access control systems. The Coordinator also oversees student workers, supports supply inventory and purchasing, and assists with housing inspections and documentation. This position works closely with the Director and Assistant Director of Campus Life to ensure operational efficiency and a high standard of customer service for students, parents, faculty, and staff.

BENEFIT OPTIONS

Option 1:

• Tuition = 75% off for 6-9 credit hours per semester
• Maximum work hours per week = 29 hours
• Available for fall, spring and summer terms
• Housing is included
• Stipend = $3,000 for fall and spring; $2,000 for summer terms
• Non-exempt position: Must clock in/out each day to track hours worked.
• General and tech fees - covered at 100% (fees waived)
• 5 meals per week (when available/cafeteria open); meal plan is not available during summer and on some holidays.

Option 2:

• Tuition = 100% off for 6-9 credit hours per semester
• Maximum work hours per week = 29 hours
• Available for fall, spring and summer terms
• Housing is not included (Purchase separately, based upon availability and current rate)
• Stipend = $2,000 for fall,spring and summer terms
• Non-exempt position: Must clock in/out each day to track hours worked.
• General and tech fees - covered at 100% (fees waived)
• 5 meals per week (when available/cafeteria open); meal plan is not available during summer and on some holidays.

Please contact [e-mail] for additional information.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Departmental Support – Assist in departmental-specific administrative and project-related duties, as assigned by supervisor.
• Student Culture – Serve as a role model, exemplifying Southeast University’s values and standards for student conduct.
• Administrative Assistance – Perform various administrative tasks, which may include scheduling, managing correspondence, maintaining files, and ensuring efficient department operations.
• Special Projects – Contribute to special projects or initiatives as assigned by the supervisor or department leadership
• Manage the front office and maintain Campus Life email and phone communication
• Supervise and provide oversight for Campus Life student workers
• Print and encode ID cards for students, staff, and faculty
• Place charges in Jenzabar for lost ID cards
• Oversee reprogramming of doors and access control support
• Monitor and restock office supplies (e.g., paper, ID card stock, printer supplies)
• Organize housing inspections and track submitted reports
• Prepare and submit monthly operational reports
• Ensure summer rental ID cards are printed by end of spring semester
• Conduct housing inspections and track damage assessments
• Assist with check-in/check-out logistics and housing documentation
• Participate in the on-call rotation and assist with room searches and crisis response
• Perform other duties as assigned by the Director or Assistant Director of Campus Life
• Participate in fall and spring training, professional development sessions, and Campus Life staff meetings as scheduled
• Support crisis response and student welfare follow-up in collaboration with Community Coordinators and professional staff
• Serve as a role model in upholding university values and Student Handbook expectations, particularly in high-visibility roles
• Assist in the implementation of campus-wide programs and educational campaigns (e.g., Fire Wars, Title IX, Safety Awareness Weeks, etc.)
• Maintain confidentiality and discretion in handling sensitive student information and departmental matters
• Coordinate with Facilities, IT, and Campus Safety to ensure access and ID systems are functioning properly and consistently
• Support crisis communication needs by tracking work orders, lockouts, and card access-related issues for follow-up
• Serve as the office’s primary liaison for operational troubleshooting during high-traffic events (e.g., move-in, check-in weekends)

ADDITIONAL/NON-ESSENTIAL DUTIES

Availability to work up to29 hours per week, with flexibility around academic commitments, 20 hours per week during the summer semester. Familiarity with platforms such as Microsoft Office, Google Suite, JICS, MyFire, statistical software, and/or learning management systems, specific to the position.

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Lakeland Main Campus

Qualifications

Required Education:

A completed bachelor’s degree and acceptance into a Southeast University Graduate Program.

Required Experience:

No experience required.

Additional Requirements:

Availability to work 29 hours per week maximum, with flexibility around academic commitments. 20 hours a week in the summer semester.

Familiarity with department-specific software and tools, as required. Training to be provided.

KNOWLEDGE, SKILLS, AND ABILITIES

Required

Departmental Support

• Knowledge: Understand departmental processes and procedures related to the department.
• Skills: Proficient in research techniques, data management, and analysis tools to support departmental objectives.
• Abilities: Ability to manage and organize departmental records and assist in project management to ensure the smooth operation of departmental activities.

Student Culture

• Knowledge: Awareness of Southeast University’s values, standards, and expectations for student conduct.
• Skills: Strong interpersonal communication and conflict resolution skills to positively influence student behavior and foster a supportive environment.
• Abilities: Demonstrated ability to serve as a role model, exemplifying institutional values and promoting a respectful and inclusive student culture.

Instructional Support (if applicable)

• Knowledge: Familiarity with course content and instructional support methods, including grading and mentoring best practices.
• Skills: Capable of assisting in the preparation of course materials, grading assignments, and providing academic guidance to undergraduate students.
• Abilities: Ability to collaborate with faculty to enhance student learning experiences and provide targeted support to students as needed.

Administrative Assistance

• Knowledge: Understanding of administrative processes such as scheduling, correspondence management, and document/file organization.
• Skills: Proficient in office software (e.g., Microsoft Office, Google Suite) and organizational tools to support efficient department operations.
• Abilities: Ability to manage multiple administrative tasks effectively and ensure the timely completion of assignments, contributing to overall departmental efficiency.

Special Projects

• Knowledge: Awareness of departmental initiatives and projects, with a willingness to adapt to new tasks as assigned.
• Skills: Strong problem-solving and project management skills to contribute meaningfully to special projects.
• Abilities: Ability to work independently or collaboratively on special projects, ensuring tasks are completed on time and in alignment with departmental goals.

Preferred:

• Experience with campus life, student programming, or hall administration
• Budgeting or event planning experience
• Strong interpersonal and organizational skills
• Demonstrated ability to work independently and manage multiple projects simultaneously
• Strong interpersonal skills and ability to communicate effectively with diverse populations
• Conflict mediation or student conduct experience preferred

WORK ENVIRONMENT

• All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.
• This position is considered non-essential for the purposes of Emergency Response.

Physical Requirements:

• Must be able to sit for extended periods, using a computer keyboard, occasionally reaching and standing for extended periods.
• Must have good close vision to see details on a screen
• Minimal heavy lifting or strenuous physical activity, unless otherwise specified in athletics or campus life departments.

Travel:

• No

Schedule: To be determined by supervisor/departmental need and to align with student school schedule

TRAINING

• All new hires and employees transferring into a new position will have a 90-day probationary period within which to learn the functions of the job and to be evaluated. Following the probationary period, the employee can transition to regular status, have the probationary period extended in order to receive more training, or employment can be terminated. Required compliance training is as follows:
• Various safety and departmental training, as required by the supervisor.

SAFETY

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
• Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

SCREENING

All full-time positions and some student or Graduate Assistant positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University’s insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment. All employees of Southeast University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.