Graduate Assistant - Academic Center for Enrichment (Standard)

SEU; Lakeland (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tuition discount

20 hours per week

General/tech fees waived

Meals included (5 per week)

Job summary

SEU is seeking a Graduate Assistant for the Academic Center for Enrichment on the Lakeland campus. The role supports departmental administration and tutoring staff while the student pursues graduate studies.

This seasonal/temporary position requires a completed bachelor’s degree and acceptance into a SEU graduate program. Responsibilities include supervising tutors, coordinating schedules, assisting with testing, and providing front-line support to SEU community.

Qualifications

• A completed bachelor’s degree and acceptance into a southeastern university graduate program.
• Administrative skills, strong attention to detail, and effective communication.
• Proficiency with Microsoft Office and data entry systems; ability to work independently and in a team.

Responsibilities

• Assist in departmental administrative and project tasks as assigned.
• Supervise and train tutors, office assistants, and testing proctors.
• Support scheduling, coverage, and accountability of student employees.
• Assist with testing center scheduling and accommodated exams.
• Provide assistance via phone, email, and in person to SEU community.
• Proctor exams and manage scheduling conflicts and data tracking.

Skills

Administrative Skills

Attention to detail

Communication skills

Computer skills

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Office

Google Suite

JICS

MyFire

Statistical software

Learning Management Systems

Job description

Graduate Assistant - Academic Center for Enrichment (Standard)

FL - Main Campus - Lakeland, FL 33801

Overview

Level

Entry

Position Type

Seasonal/Temporary

Bachelor's Degree

Category

Description

POSITION SUMMARY
Graduate Assistant - Standard are student workers who contribute to the mission of southeastern university while pursuing their graduate studies. This position will assist the department faculty or supervisors with administrative or project-related tasks, as assigned. GA positions are established on a term-to-term basis and are not guaranteed for the entire academic year.

BENEFITS

Tuition = 75% off for 6-9 credit hours per semester

Maximum work hours per week = 20 hours

Available for fall, spring and summer terms

Stipend = $2,000/ term

Non-exempt position: Must clock in/out each day to track hours worked.

General and tech fees - covered at 100% (fees waived)

5 meals per week (when available/cafeteria open); meal plan is not available during summer and on some holidays.

Please contact [e-mail] for additional information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Departmental Support: Assist in departmental-specific administrative and project-related duties, as assigned by the supervisor.

Assist in supervising, training, and providing day-to-day direction to tutors, office assistants, and testing proctors

Support scheduling, coverage, and accountability of student employees

Assist with testing center scheduling, including accommodated exams

Providing assistance via phone, email, and in-person to the SEU Community

Assist with exam administration, proctoring protocols, and documentation Reading/Scribing Exams for Eligible Students

Proctoring CLEP testing

Troubleshoot scheduling conflicts and time-sensitive testing issues

Track usage data for tutoring, testing, and accommodations

Student Culture: Serve as a role model, exemplifying southeastern university’s values and standards for student conduct.

Administrative Assistance: Perform various administrative tasks, which may include scheduling, managing correspondence, maintaining files, and ensuring efficient department operations.

Special Projects: Contribute to special projects or initiatives as assigned by the supervisor or department leadership.

ADDITIONAL/NON-ESSENTIAL DUTIES

Availability to work 20 hours per week, with flexibility around academic commitments. Familiarity with platforms such as Microsoft Office, Google Suite, JICS, MyFire, statistical software, and/or learning management systems, specific to the position.

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Lakeland Main Campus

Qualifications

Required Education:

A completed bachelor’s degree and acceptance into a southeastern university graduate program.

Experience:

Required:

• Administrative Skills
• Strong attention to detail and organizational skills
• Effective communication and interpersonal skills
• Basic computer skills (e.g., Microsoft Office, data entry systems)
• Ability to work independently and as part of a team

Preferred:

• Strong organizational and time management skills in a fast-paced environment
• Ability to manage multiple priorities and respond to time-sensitive situations
• Experience in leadership, supervision, or team coordination
• Strong interpersonal skills, especially in high-pressure or conflict situations
• Familiarity with academic support services, tutoring, or disability services
• Attention to detail and ability to handle confidential information

Additional Requirements:

Availability to work 20 hours per week, with flexibility around academic commitments.

Familiarity with department-specific software and tools, as required. Training to be provided.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

Departmental Support

• Knowledge: Understand departmental processes and procedures related to the department.
• Skills: Proficient in research techniques, data management, and analysis tools to support departmental objectives.
• Abilities: Ability to manage and organize departmental records and assist in project management to ensure the smooth operation of departmental activities.

Student Culture

• Knowledge: Awareness of southeastern university’s values, standards, and expectations for student conduct.
• Skills: Strong interpersonal communication and conflict resolution skills to positively influence student behavior and foster a supportive environment.
• Abilities: Demonstrated ability to serve as a role model, exemplifying institutional values and promoting a respectful and inclusive student culture.

Instructional Support (if applicable)

• Knowledge: Familiarity with course content and instructional support methods, including grading and mentoring best practices.
• Skills: Capable of assisting in the preparation of course materials, grading assignments, and providing academic guidance to undergraduate students.
• Abilities: Ability to collaborate with faculty to enhance student learning experiences and provide targeted support to students as needed.

Administrative Assistance

• Knowledge: Understanding of administrative processes such as scheduling, correspondence management, and document/file organization.
• Skills: Proficient in office software (e.g., Microsoft Office, Google Suite) and organizational tools to support efficient department operations.
• Abilities: Ability to manage multiple administrative tasks effectively and ensure the timely completion of assignments, contributing to overall departmental efficiency.

Special Projects

• Knowledge: Awareness of departmental initiatives and projects, with a willingness to adapt to new tasks as assigned.
• Skills: Strong problem-solving and project management skills to contribute meaningfully to special projects.
• Abilities: Ability to work independently or collaboratively on special projects, ensuring tasks are completed on time and in alignment with departmental goals.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.

• This position is considered non-essential for the purposes of Emergency Response.

Physical Requirements:

Must be able to sit for extended periods, using a computer keyboard, occasionally reaching and standing for extended periods.

Must have good close vision to see details on a screen

Minimal heavy lifting or strenuous physical activity, unless otherwise specified in athletics or campus life departments.

Travel:

No

Schedule:

To be determined by supervisor/departmental need and to align with student school schedule.

TRAINING

All new hires and employees transferring into a new position will have a 90-day probationary period within which to learn the functions of the job and to be evaluated. Following the probationary period, the employee can transition to regular status, have the probationary period extended in order to receive more training, or employment can be terminated. Required compliance training is as follows:

Various safety and departmental training, as required by the supervisor.

SAFETY

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
• Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

SCREENING

All full-time positions and some student or graduate assistant positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University’s insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Equal Opportunity

Southeastern University is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment.

All employees of southeastern university, by continued employment, agree to abided by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.