Student Development Specialist

Socket.dev; Overland Park (KS); Hybrid; USD 23,000 - 29,000; Part time

Benefits offered by this job

Optional Retirement plan access

Personal annual leave

14 days of paid holidays

Full tuition reduction for JCCC credit

Gym access for employees and dependets

Job summary

Johnson County Community College in Overland Park, KS seeks a Student Development Specialist to assist students with the enrollment process and orient them to college policies, resources, and technology. This part-time, non-exempt position offers a hybrid schedule with 25 hours per week and a starting salary range of $16.68 to $21.23 per hour, determined by experience provided on application and resume.

Primary duties include guiding students through enrollment, replying to inquiries, training

Qualifications

• Associate's degree and 1 year experience.
• Strong communication and customer service skills preferred.

Responsibilities

• Serve as the primary contact for student enrollment needs and resolve barriers to student success.
• Provide courteous and accurate communication via email, phone, or in person with students.
• Orient students to the enrollment process, policies, tools, and campus resources.
• Assist with training and mentoring new employees and contribute to training materials.
• Oversee daily SDS schedule to support department operations.
• Serve as a point of contact for staff and provide guidance when the supervisor is unavailable.
• Process enrollment paperwork in accordance with FERPA.

Education

Associate's degree

Job description

Position: Student Development Specialist

Department: Student Success & Engagement

Type of Position: Part-time Regular

Exemption Status: Non-Exempt

Work Schedule, Hours per week: Monday-Thursday 1pm-6pm, Fridays 12pm-5pm, 25 hours per week

Opportunity for hybrid schedule: Yes

Starting Salary Range: $16.68 - $21.23 and determined based on relevant years of work experience provided on application and resume.

Position Summary: Assist students with the college enrollment process and orient students to college policies, procedures, resources, and technology.

Required Qualifications:

• Associate's degree and 1 year experience.

Position details include but are not limited to:

• Serve as the primary point of contact for student enrollment needs and questions to resolve barriers to student success and refer appropriately to other departments as needed.
• Provide customer care and communicate effectively and accurately via email, telephone, or in person with students.
• Facilitate student learning by orienting students to the enrollment process, college policies, technological tools, and campus resources.
• Assist with training and mentoring new employees and provide help in the ongoing development of training materials.
• Complete any additional administrative projects, including overseeing the daily SDS schedule to contribute to the department's seamless operation.
• Serve as a point of contact for staff on the day-to-day department needs and provide guidance when the supervisor is unavailable.
• Provide, receive, and accurately process paperwork related to the enrollment process in accordance with the Family Educational Rights & Privacy Act (FERPA).

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Part‑time Regular Employees

• Optional Retirement plan access
• Personal annual leave
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission

JCCC inspires learning to transform lives and strengthen communities.

Vision

JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator [e-mail], or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: [phone], Facsimile: 816-268-0559,Email to: [e-mail].

Disclosure

If you need any assistance throughout the search process, please reach out to the [e-mail]. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email [e-mail].