Student Desk Worker — Campus Residence Life

East Stroudsburg University; United States; Hybrid; USD 12,000 - 14,000; Full time

Job summary

East Stroudsburg University of Pennsylvania seeks a Residence Life & Housing Student Desk Worker for the 2026-2027 academic year. SDWs support daily residential life operations, handle front-desk duties, and help uphold swipe-in access in the residence halls.

Candidates must maintain at least a 2.2 GPA and remain in good conduct standing. The role allows up to 20 hours per week and includes early Fall 2026 training and move-in support.

Qualifications

• Must maintain a minimum GPA of 2.2 or higher during employment.
• Must stay in good conduct standing with the University; not on sanction status during employment.

Responsibilities

• Enforce and affirm residents and guests swipe-in to residence halls.
• Provide desk coverage and assist in move-in and start-of-semester operations.
• Attend training workshops and in-service programs.
• File a duty log for all shifts worked and communicate with supervisors.

Job description

Residence Life & Housing Student Desk Worker2026-2027 Academic Year

Student DeskWorker Overview:

• Student Desk Workers (SDW’s) are one tier of our security structure and first impressions of our Resident Halls. As a team member of the Office of Residential Life and Housing, SDW’s are an integral part of daily Residential Life Operations and overall experience for residents in our communities.
  

Student DeskWorker Expectations:

• SDW’s are expected to arrive on time for all scheduled and assigned shifts.
  
• SDW’s are expected to stay for entire scheduled shifts.
  
• SDW’s are expected to find appropriate coverage for shifts they become unavailable to work.
  
• SDW’s are expected to actively participate in all training workshops and in-service programs.
  

Student DeskWorker Qualifications:

• SDW’s must stay in good academic standing by maintaining a minimum overall Grade Point Average (GPA) of 2.2 or higher during employment.
  
• SDW’s must stay in good conduct standing with The University by not being on a sanction status or higher during employment.
  

Student DeskWorker Permitted Hours:

• SDW’s are eligible to work up to 20 hours per week in accordance with ESU Regulations.
  

Compensation:

• Hourly Ratefor Pay at $9.00

Student DeskWorker Employee Timelines:

Fall 2026:

Fall 2026 Move-In:

• SDW’s will be expected to move-in on Thursday, August 13th, 2026, by 4:00 p.m.
  
• SDW’s training will begin on this date and continue through the weekend of Friday, August 14th and Monday, August 17th, 2026.
  
• SDW’s will hold no other commitments through Sunday, August 23rd, 2026, to assist with move-in week and start of semester operations.
  
• August 18th-23rd, 2026 - Residence Halls Move-In Occurs for the Fall 2026 Semester.

Labor Day/ Weekend 2026:

• SDW’s operations will operate as normal on the Weekend and Monday of the Labor Day Holiday in the Resident Halls. The ESU Resident Halls are not closed during this holiday. SDWs are required to stay and work, if scheduled for their routine shift.

Indigenous People’s Weekend 2026:

• SDW’s operations will operate as normal on the Weekend and Monday of the Indigenous People’s Holiday in the Resident Halls.The ESU Resident Halls are not closed during this holiday. SDWs are required to stay and work, if scheduled for their routine shift.

Fall Break 2026:

• SDW’s operations will operate as normal on Fall Break. The ESU Resident Halls are not closed during this time period. SDWs are required to stay and work, if scheduled for their routine shift.

Thanksgiving Break 2026:

• SDW’s will have Resident Hall Desk Operations until Tuesday, November 24, 2026, at 12/Midnight.
  Residence Halls Close at 12/ Noon on Wednesday, November 25th, 2026.
• SDWs are required to stay and work, if scheduled for their routine shift.
• SDW’s will resume Resident Hall Desk Operations on Sunday, November 29, 2026. Residence Halls Open at 12:00 /Noon from Break.
• SDWs who are scheduled to work are required to return by start of scheduled shift, if scheduled for shift this date.

Winter Break:

• SDW’s will have Resident Hall Desk Operations until Friday, December 11th, 2026 at 12/Midnight. Residence Halls Close at 12:00/Noon on Saturday, December 12th, 2026 for Break.
• SDWs are required to stay and work, if scheduled for shifts.
• SDW’s are required to operate adjusted schedules during Finals Week 2026 in relation to their exams schedule.

Spring 2027:

Spring 2027 Move-In:

• SDW’s will be expected to move in on Friday, January 15th, 2027, by 4:00 p.m.
• SDW’s operations will begin on this date and continue through the weekend until the first day of classes for the Spring 2027 semester.
  

Marin Luther King Jr. (MLK) Day2027:

• SDW’s operations will operate as normal on this Monday in the resident halls.The ESU Resident Halls are not closed during this holiday. SDWs are required to stay and work, if scheduled for their routine shift.
  

Spring Break 2027:

• SDW’s will have Resident Hall Desk Operations until Friday, March 5th, 2027, at 12/Midnight.
• SDWs are required to stay and work, if scheduled for their routine shift.Residence Halls Close at 12/ Noon on Saturday, Friday, March 6th, 2027.
• SDW’s will resume Resident Hall Desk Operations on Sunday, March 14th, 2027. Residence Halls Open at 12:00/Noon from Break.
• SDWs who are scheduled to work are required to return by start of scheduled shift, if scheduled for shift this date.

Spring Move-Out:

• SDW’s will have Resident Hall Desk Operations until Saturday, May 8th, 2027. Residence Halls Close at 12/Noon on Sunday, May 9th for Summer 2027.
• SDWs are required to stay and work if scheduled for routine shifts.
• SDW’s are required to operate adjusted schedules during Finals Week Spring 2027 in relation to their exams schedule.

**NOTE: Dates and Times listed are subject tochange during Summer 2026 for Fall 2026 and during Fall 2026 for Spring 2027.

SDW GeneralResponsibilities:

• SDW’s are expected to enforce and affirm that all residents and guests swipe into respective resident halls each time entering a resident hall.
  
• Be available to assist in all openings and all closings of your assigned residence hall as listed above in the Employment Timeline for the 2026-2027 Academic Year.
  
• SDW’s will file a Duty Log for all shifts worked for the Office of Residential Life and Housing to document events of shifts.
  
• Build a good working relationship with your immediate assigned resident hall team and building members.
  
• Provide excellent customer service to all residents and guests of the building.
  
• Actively and regularly communicate with Supervisor, Assistant Director of Residential Life
  
• Actively and regularly communicate with Pro Staff of assigned resident hall.
  
• Actively and regularly fellow staff members using multiple means (electronic and in person) as defined by your supervisor(s).
  
• Serve as a role model for residents.
  
• Connect with Resident Directors/Supervisor for any support needed in all aspects of the role.
• Attend staff meetings and meet individually with Pro Staff of assigned resident hall as requested.
  
• Assist in the training of new staff members as requested.
  
• Read and implement staff announcements and directives.
  
• Enforce and report University policies and procedures.
  
• Fulfill assigned clerical duties while at the desk (ex: answer telephone/take message, refer package requests to central office.
  
• Serve as a resource and referral person of university operations and the functions of the various University administrative offices.
  
• Recognize and fulfill your responsibilities with evacuation drills and other emergency situations.
  
• Respect individual privacy and the confidential nature of information about individual students per guidelines from the Office of Residential Life and Housing.
  
• Comply with and enforce all Federal, State and Local Laws and all University regulations.
  
  

**PLEASE NOTE: Responsibilities are subject to change.

Additional Information:

• By submitting an application, I authorize the ResidentialLife and Housing Office to review my student conduct and academic file inrelation to my application to the Student Desk Worker Position. Further, I acknowledge that the information contained in thisapplication is accurate to the best of my knowledge.

Employment Eligibility & University Commitment

Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm