Student Customer Service Representative

Neb Corp; Fond du Lac (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

NEBAT is seeking a Student Customer Service Representative in Fond du Lac to be the friendly face customers rely on daily. You will help with money transactions, answer questions, and suggest banking products that meet customer needs.

This on-site role is primarily part-time during the school year (10–20 hours/week) and shifts to part-time/full-time (30–40 hours/week) during the Summer. You’ll learn banking basics and teamwork in a supportive environment.

Qualifications

• Friendly attitude and strong people skills.
• Ability to work with computers and basic software like Word, Excel, Outlook, and Teams.
• Clear communication by phone, email, and in person.
• Ability to stay calm and helpful—even when things get busy.
• Dependability, attention to detail, and pride in your work.
• Willingness to learn new things and take on challenges.

Responsibilities

• Help customers understand their financial options.
• Recommend bank products based on customer needs.
• Greet and assist customers with a positive, friendly attitude.
• Process everyday banking transactions—cashing checks, making deposits, and withdrawals.
• Work closely with your teammates to keep the branch running smoothly.

Skills

People skills

Communication

Dependability

Willingness to learn

Teamwork

Calm under pressure

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Student Customer Service Representative

Student Fond du Lac, WI, US 1 Attachments

Why NEBAT? NEBAT is more than just a bank—we’re a team that’s trusted, genuine, and successful. We're a family-owned business serving Southwestern Wisconsin since 1933. We blend the resources of a big institution with the personality of a hometown team. At NEBAT, you’ll be part of a friendly workplace where your talents matter, and you’ll have real chances to grow and make a difference in your community. If you’re looking for a place that values you and helps build your career, we’ve got you.

As a Student Customer Service Representative, you’ll be the friendly face customers rely on every day. You’ll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. It’s a great way to learn about banking, customer service, and teamwork while building your professional skills.

*The typical schedule will be occasionally part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer.

What You’ll Do:

• Help customers understand their financial options
• Recommend bank products based on customer needs
• Greet and assist customers with a positive, friendly attitude
• Process everyday banking transactions—cashing checks, making deposits, and withdrawals
• Work closely with your teammates to keep the branch running smoothly

Skills You’ll Use and Grow:

• Friendly attitude and strong people skills
• Ability to work with computers and basic software like Word, Excel, Outlook, and Teams
• Clear communication by phone, email, and in person
• Ability to stay calm and helpful—even when things get busy
• Dependability, attention to detail, and pride in your work
• Willingness to learn new things and take on challenges

*This is a fully on-site role; remote work is not available.