Customer Service Representative

National Exchange Bank & Trust; Chilton (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Health Savings Account with Employer M

Short and Long Term Disability

Employer Paid Life and AD&D Insurance

Voluntary Life, FSA, etc.

401(k) with Employer Match & Profit Sh

Paid Time Off

Flexible scheduling

Education Assistance Program

Product & Service Discounts & more

Job summary

National Exchange Bank & Trust is seeking a Customer Service Representative in Chilton, Wisconsin. This on-site role supports customers with everyday banking needs and offers opportunities to guide financial decisions.

The position requires strong interpersonal and communication skills, a high school diploma, and the ability to handle teller duties with accuracy. Benefits and flexible scheduling are provided for both part-time and full-time staff.

Qualifications

• Interpersonal skills necessary to relate to customers and coworkers with a friendly demeanor.
• Ability to communicate effectively via phone, email and in person.
• Experience or ability to perform teller transactions and guide customers in financial services.
• High school diploma or equivalent required.

Responsibilities

• Providing guidance to help customers make decisions about their financial needs.
• Completing teller transactions including cashing checks, deposits, and withdrawals.
• Offering appropriate bank products and services.
• Balancing and maintaining a cash drawer with accuracy and attention to detail.

Skills

Interpersonal skills

Communication

Customer service

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Part-Time/Full-Time Chilton, WI, US 1 Attachments

7 days ago Requisition ID: 1698

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.

• Providing guidance to help customers make decisions about their financial needs.


• Completing teller transactions including cashing checks, processing deposits, and withdrawals.


• Offering appropriate bank products and services.


• Balancing and maintaining a cash drawer with accuracy and attention to detail.

Essential Knowledge & Skills

The following skills are needed to be successful in your banking career as a Customer Service Representative:

• Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.


• Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.


• Ability to communicate effectively via phone, email and in person.


• A high school diploma or equivalent.

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:

• Health, Dental, and Vision Insurance


• Health Savings Account with Employer Contributions


• Short and Long Term Disability


• Employer Paid Life and AD&D Insurance


• Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance


• 401(k) with Employer Match & Profit Sharing


• Paid Time Off


• Flexible scheduling


• Education Assistance Program


• Product & Service Discounts & more!

*This is a fully on-site role; remote work is not available.