Student Clerk

University of Utah; Salt Lake City (UT); On-site; USD 11,000 - 14,000; Part time

Job summary

The University of Utah is seeking a Student Clerk to support the Office of Admissions in Salt Lake City. The position handles calls, emails, and general admissions questions, with a focus on residency-related inquiries and evaluations.

Flexible 15–19 hours per week, weekdays during business hours. Candidates must be current U of Utah students, proficient in Microsoft Office, and capable of clear written and verbal communication while maintaining excellent customer service.

Qualifications

• Must be a current University of Utah student.
• Proficiency with Microsoft Office Suite and ability to learn new software systems.
• Strong problem-solving skills.
• Ability to relay complex information to students, parents, and other campus partners.
• Strong professional writing ability.
• Ability to adapt to updated policies and processes.
• High attention to detail and ability to proofread and verify data.

Responsibilities

• Assists with incoming calls, emails, and general questions pertaining to admissions.
• Advises students on residency reclassification process and required documentation.
• Performs general office duties and supports Residency area with evaluations.
• Maintains knowledge of admissions policies for their area.
• Provides customer service at windows and via phone for international undergraduate admissions and residency.

Skills

Microsoft Office

Problem solving

Communication of complex information

Professional writing

Policy adaptation

Attention to detail

Tools

Microsoft Office Suite

Job description

< 0.48 (minimum of 15-19 hours weekly; flexible schedule within M-F 8-5 business hours) Variable hours may be required to accommodate workload and seating capacity.

Is this a work study job?

Is this a work study job? No

VP Area

VP Area Academic Affairs

Department

Department 00295 - Office of Admissions

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range 13.00 per hour

Close Date

Close Date 12/01/2026

Priority Review Date (Note - Posting may close at any time)

The Office of Admissions is seeking a student clerk to work in one of our areas:

• Residency
• The Office of Admissions is seeking a Student Clerk to assist with incoming calls, emails, and general questions pertaining to admissions.
• The Office of Admissions is seeking a Student Clerk to assist our Residency area with incoming calls, emails, general questions and basic residency evaluations. The employee will be tasked with advising students on how to navigate through the residency reclassification process, help students understand the required supporting documentation and meet the appropriate deadlines. The ideal candidate will be able to relay complex information to a variety of people while maintaining excellent customer service.

Responsibilities

• Maintains a working knowledge of admissions policy for their specific job area.
• Receives, sorts and distributes incoming mail.
• Provide customer service support at our office windows and via phone calls as it relates to international undergraduate admissions.
• Provide customer service support at our office windows and via phone calls as it relates to residency.
• Responds to emails regarding application materials
• Performs general office duties as needed
• May be required to cross-train in other areas of Admissions to assist as needed
• Answering phone calls and emails regarding residency
• Assisting students and parents at the walk-up window
• Completing basic residency evaluations
• Maintaining a working knowledge of Utah residency policies
• Other clerical and office duties as assigned
• Incumbents in this position work under close supervision, perform repetitive tasks and may be required to perform under strict deadlines.

Minimum Qualifications

Department Specific Qualifications:

• Must be a current University of Utah student
• Proficiency with Microsoft Office Suite and ability to learn new software systems
• Strong problem-solving skills
• Ability to relay complex information to students, parents, and other campus partners
• Strong professional writing ability
• Ability to adapt to updated policies and processes
• High attention to detail and ability to proofread and verify data

Preferences

• Experience and/or interest in working with students and/or Admissions
• Commitment of 15-19 hours per week
• Ability to work at least three hours at a time
• One year of general office experience or equivalency preferred
• One-year data entry experience or equivalency preferred
• Experience or interest working in education or public administration preferred
• Professional appearance and demeanor

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at https://oeo.utah.edu.

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

University Human Resource Management

250 East 200 South, Suite 125 Salt Lake City, UT 84111

Contact us: [phone] By Email: [e-mail]