Academic Program Support Specialist

University of Utah; Utah; Hybrid; USD 19,000 - 26,000; Full time

Job summary

The University of Utah is seeking an International Undergraduate Admissions Evaluator to assist with processing and evaluating applications for the Utah Asia Campus. The role involves data entry, maintaining student records, and coordinating with campus partners to answer inquiries about admissions policies and documentation.

This in-office position supports a hybrid schedule after 90 days and includes responsibilities across Main and Online campus evaluations, with potential overtime during

Qualifications

• Three years of general office experience, one year in an academic setting.
• College coursework in a related area is preferred.
• Demonstrated human relation and effective communication skills are required.

Responsibilities

• Evaluate international undergraduate applications and related credentials for the University of Utah Asia Campus.
• Respond to emails related to international undergraduate admissions.
• Provide customer service at office windows and via phone for international admissions.

Skills

Office experience

Communication skills

Typing

Education

College coursework in related area

Job description

Working Title International Undergraduate Admissions Evaluator

Career Progression Track B

FLSA Code

FLSA Code Nonexempt

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time?

Full Time or Part Time? Full Time

Shift

Shift Day

Work Schedule Summary

8 am to 5 pm Monday through Friday

VP Area

VP Area Academic Affairs

Department

Department 00295 - Office of Admissions

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $16.50 per hour

Close Date

Close Date 12/14/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

This employee plays a vital role in the international student admission and record maintenance process. They are trained to evaluate academic transcripts, test scores, and relevant credentials. Responsibilities include preparing, verifying, and entering data into computerized student information systems. The International Undergraduate Admissions Evaluator will work with the Undergraduate International Admissions team to processapplications forthe current admissions cycle and assist in maintaining student records for our Utah Asia Campus ( UAC ) located in Incheon, South Korea. There are busier times of year when we receive an increase in applications for UAC and this typically occurs between the months of November to March and overtime may be made available during this time. Please note that this is a Main campus-based position and this employee will be working at the Salt Lake City Admissions office. This employee will also communicate with students, departments, and other on-campus partners to address inquiries regarding admission policies, the submission and processing of related documentation, and to connect students with campus resources. It is important to note that this position does not entail active recruitment of potential applicants. Staff are required to be in the office; this is not a remote position. The Office of Admissions currently operates on a hybrid schedule. Hybrid work arrangements may be considered following the successful completion of 90 days of employment and are subject to management approval and applicable University of Utah policies.

The University of Utah offers excellent pay and benefits package which includes the following:

• Assist in evaluating international undergraduate applications for the University of Utah Asia Campus ( UAC ).
• Respond to emails related to international undergraduate admissions.
• Provide customer service support at our office windows and via phone calls as it relates to international undergraduate admissions.
• Process credentials related to international admissions.
• Monitors students’ academic files to ensure information is complete and updated by filling in information and changing records when applicable.
• Manages daily work responsibilities and recommends changes to the supervisor to improve processes.
• Provide administrative support to the Utah Asia Campus based recruitment team in relation to application evaluation.
• Will be cross trained in other areas, including Main and Online campus undergraduate evaluations and other special projects as assigned.
• Other Duties as Assigned.

Three years of general office experience or equivalency (one year of education can be substituted for one year of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Ability to provide high quality and quantity of work.
• Problem-solving ability.
• Minimum typing ability may be required.
• Foreign language is desired but not necessary.

Type

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu.

https://publicsafety.utah.edu/safetyreport/

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required fields are indicated with an asterisk (*).

• * Do you have 3 or more years of general office experience, 1 of which is in an academic setting, or equivalency? (1 year of higher education is equivalent to 2 years of experience)
  • Yes
  • No
• * Are you legally authorized to work in the United States?
  • Yes
  • No
• * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
  • Yes
  • No
• * International applicants to U.S. universities face unique challenges and opportunities. Please tell us about your interest in serving this population.

  (Open Ended Question)

Required Documents

• Resume

Optional Documents

• Cover Letter
• Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only
• Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]