Student Center Specialist & Operations Coordinator

Northeast Iowa Community College; Cresco (IA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Northeast Iowa Community College (NICC) Center in Cresco, IA seeks an administrative assistant to support daily operations and provide excellent customer service to students, staff, and visitors.

The role includes intake for Adult Literacy and non-credit classes, FAFSA assistance, and coordinating center events. Strong organizational and communication skills, plus proficiency with Lumens, Zoom, and MS Office, are required. This on-site position offers diverse duties and growth opportunities.

Qualifications

• Customer service experience and ability to work independently.
• Proficiency with word processing, databases, and spreadsheets.
• Familiarity with Zoom and general technology troubleshooting.
• Ability to work nights and weekends.

Responsabilités

• Provide excellent customer service to students, staff, and Center visitors.
• Assist in the general operations of the Center including preparing/reports and administrative support for Center Director.
• Handle inquiries about programs and services offered by the college including Adult Literacy, BCS non-credit classes and degree programs.
• Conduct intake activities for prospective students, register students for Adult Literacy and BCS non-credit classes, and make referrals to coaches and advisors.
• Monitor health, safety and facility; follow emergency procedures and protect facilities from damage.
• Assist students with FAFSA and financial aid forms.
• Develop personal interest classes for the Center and maintain classes in Lumens.
• Coordinate center events including décor, catering, invitations, and marketing materials.

Connaissances

Customer service

Problem solving

Organizational skills

Communication skills

Independent work

Formation

Associate degree preferred

Post-secondary education

Outils

Lumens software

Zoom

Excel

Word processing

Databases

Description du poste

Northeast Iowa Community College (NICC) Center in Cresco, IA seeks an administrative assistant to support daily operations and provide excellent customer service to students, staff, and visitors.

The role includes intake for Adult Literacy and non-credit classes, FAFSA assistance, and coordinating center events. Strong organizational and communication skills, plus proficiency with Lumens, Zoom, and MS Office, are required. This on-site position offers diverse duties and growth opportunities.