Student Care & Crisis Coordinator (Hybrid)

UMBC; Arbutus (MD); Hybrid; USD 63,000 - 71,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement plans

Wellness opportunities

More benefits

Job summary

UMBC seeks a Retriever CARE Coordinator to coordinate care for students in distress, conducting assessments, creating care plans, and linking to campus and community resources. The role supports students experiencing academic, personal, or medical difficulties in collaboration with a multi-disciplinary team.

Qualifications include a Bachelor’s degree in a related field and at least three years of crisis management experience; a Master’s degree and various mental health certifications are

Qualifications

• Bachelor’s degree requirement in related field is stated.
• Master’s degree preferred as per qualifications section.
• Certifications listed under the Certifications subsection.

Responsibilities

• Deliver direct care to students referred for behaviors of concern, including threats of harm to self or others, disruptions to academic study due to mental health crises, conflict resolution and other personal challenges.
• Conduct initial assessments and develop individualized care plans in collaboration with students and relevant stakeholders.
• Monitor student progress and provide ongoing support and follow-up as needed.
• Facilitate connections to appropriate resources both on- and off-campus.
• Utilize the NABITA Risk Rubric to triage mental health concerns and assess potential threats to the campus community.
• Serve as a liaison between students, Residential Life, Academic Success Center, Office of Equity and Civil Rights, Retriever Integrated Health, academic advisors and other campus resources to coordinate effective support services.
• Facilitate referrals to appropriate campus and community resources based on student needs.

Education

Bachelor’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field

Master’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field

Mental Health First Aid Trainer

NABITA Certifications

BIT Standards and Best Practices Revised January 2026

Case Management Standards

Screening Tool for Risk Assessment and Narrative Assessment (STRAND)

Structured Interview for Violence Risk Assessment (SIVRA)

Job description

UMBC seeks a Retriever CARE Coordinator to coordinate care for students in distress, conducting assessments, creating care plans, and linking to campus and community resources. The role supports students experiencing academic, personal, or medical difficulties in collaboration with a multi-disciplinary team.

Qualifications include a Bachelor’s degree in a related field and at least three years of crisis management experience; a Master’s degree and various mental health certifications are